7
Troubleshooting
The power indicator is not on.
Ensure that the CPE is powered on.
Ensure that the power adapter is compatible with the CPE.
You cannot make calls.
Ensure that the telephone is working normally and the telephone line is connected
properly.
Ensure that the VoIP service is configured correctly. See the online help.
If the problem persists, contact the local service provider.
You cannot log in to the Web-based utility.
Ensure that the CPE is powered on.
Ensure that the network cable connecting the CPE and the PC is in good condition.
Ensure that the parameters are set correctly.
If the problem persists, contact the local service provider.
The WiMAX network cannot be found.
Check the power supply, ensuring that the power supply is properly connected.
Ensure that the CPE is placed in an open space where it is away from obstacles such
as concrete or wooden walls.
Ensure that the CPE is placed away from any household appliance that produces a
strong electric or magnetic field, such as a microwave oven, a refrigerator, or a satellite
dish antenna.