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Ver 1.1 8/19
Troubleshooting………….…………………………………………………………………………
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No image
o
Check whether the USB cable is connected properly to the PC.
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Check whether the LED glows when USB is connected to the PC.
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Abnormal display of image
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Check OSD of webcam through the OSD Menu app.
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Check settings of software you’re viewing the video feed in.
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Image is shaky or vibrating
o
Check whether the webcam is mounted solidly or sitting on a steady
horizontal and level surface.
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Check the building and any supporting furniture for vibration.
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Any external vibration that is affecting the webcam will be more
apparent when in tele zoom (zoomed in) settings.
