HUE HD Webcam, User Manual

Page 1: ...USER GUIDE ...

Page 2: ...tem Before you make your first video call you will need to install and set up your webcam Simple instructions are provided on the following pages Need help If you have any problems setting up or using your HUE HD Webcam please contact us by email at info huehd com Alternatively solutions to common problems can be found in the FAQ section at the end of this manual ...

Page 3: ...hat the neck is pushed into the Base properly Connect the Base to your computer with the included USB cable Fig 1 2 Or just directly connect the HUE HD Webcam s flexible neck to your computer s USB port Fig 1 3 On the reverse side of the Webcam is the Snapshot Button Fig 1 4 When the Base LED light is on the HUE HD Webcam is connected When the Camera LED light is on the HUE HD Webcam is in use Fig...

Page 4: ...o Recording video Setting up audio MAC OS X FAQs FREQUENTLY ASKED QUESTIONS CHAT SOFTWARE CONFIGURATION APPENDIX I Technical Specification 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20 21 22 24 24 26 27 29 30 31 AOL Instant Messanger AIM Google Mail Gmail Google Talk iChat Photo Booth Skype Windows setup Mac OS X setup Windows Live Messenger MSN Yahoo Messenger Windows setup Mac OS X setup Windows...

Page 5: ...o it in My Computer and double click Setup exe to start it up Follow the on screen instructions to complete the installation The CD will install a program called AMCap on your computer Go to your Windows Start Menu and select All Programs HUE HD Webcam Video Software and then AMCap Fig 2 1 your picture will appear on the screen If you have more than one webcam installed or the picture does not imm...

Page 6: ...re your video settings open AMCap and select Video Capture Pin from the Options menu Fig 2 3 You can change the settings to match your personal preferences To adjust the zoom or visual effects select Video Capture Filter from the same Options menu to open the Properties windows Fig 2 4 Hit OK after making any changes to store your new settings Fig 2 3 Fig 2 4 ...

Page 7: ...ing an icon in the Windows System Tray for quick access Fig 2 5 right click this icon to be able take snapshots and use the webcam s special features whenever the webcam is in use Fig 2 7 If you don t see the icon in your System Tray go to My Computer and find your Windows directory usually this is on your C drive Double click the file inside called tsnp2uvc exe Alternatively open your Windows Sta...

Page 8: ... 8 Enter a file name and click Open to confirm On the next window if you are not sure set the size to 0 to avoid setting limitations on what you can record You can then record a video using the Capture menu in AMCap If you would like sound in your video make sure that the Capture Audio option is ticked as shown Fig 2 9 Click Start Capture to begin recording and Stop Capture to finish Fig 2 9 Fig 2...

Page 9: ...top of the settings window which appears Make sure that HUE HD Webcam Audio is selected as the default device under Voice Recording Fig 2 10 and then click OK to save your changes If the microphone is too quiet or too loud you can adjust it with the Volume Fig 2 11 setting in the same Voice Recording panel You may also need to set up the default device for the individual applications you use Fig 2...

Page 10: ...ab Fig 2 12 along the top of the settings window which appears Make sure that HUE HD Webcam Audio is selected as the default device under Recording and then click OK to save your changes If the microphone is too quiet or too loud you can adjust it with the Properties Levels Fig 2 12 1 setting in the same Recording panel You may also need to set up the default device for the individual applications...

Page 11: ...included CD or download the latest version here www huehd com drivers html Click the HUEWebcam dmg Fig 3 1 to mount the file on your desktop if it doesn t appear automatically Double click the HUE Webcam Software OSX icon Fig 3 2 and Drag WebCam Monitor app to the Applications folder as instructed You can then open WebCam Monitor from your Applications folder at any time to use the software Fig 3 ...

Page 12: ...the focusing ring around the camera lens To configure your video settings Open WebCam Monitor and select Video Settings from the Monitor menu Check that the correct camera is selected under Source Fig 3 3 and if required adjust the settings to match your personal preferences Fig 3 4 Fig 3 3 Fig 3 4 ...

Page 13: ...ure both video and sound are ticked in the menu if you want your recording to include both Fig 3 5 Remember to save your video somewhere convenient on your computer as the camera has no internal storage Fig 3 6 You may wish to change the resolution or format in the Video Settings to make your recording perfect Fig 3 7 Fig 3 5 Fig 3 6 Fig 3 7 ...

Page 14: ...ase make sure that it is selected as the input device in the application you are using to access this feature You can also select it in the Mac s System Preferences choose the Sound Fig 3 8 pane and go to the Input Fig 3 9 tab to designate the webcam s microphone as your system default Fig 3 8 Fig 3 9 ...

Page 15: ...closed Failure to do so will mean that AIM may not recognise the webcam Open AIM and go to Settings in the Edit menu or press F7 to go directly to the settings Under Enhanced IM change the Microphone dropdown to the USB2 0 Camera and the Camera dropdown to the HUE HD Webcam Speakers should be set to your default device or internal sound card Fig 4 1 Save your settings and double click the name of ...

Page 16: ... link at the top of the main Gmail inbox page Click the Chat link and under Voice and Video Chat make sure that Camera is set to the HUE HD Webcam and the microphone to USB2 0 Camera Speakers should be set to your default device or internal sound card Fig 4 2 Fig 4 2 You can click the Verify Your Settings option to check that everything is working correctly Click Save Changes at the bottom of the ...

Page 17: ...ware and register at www google com talk Before running the Google Talk software make sure that the AMCap program is fully closed Failure to do so will mean that Google Talk may not recognise the webcam Within the Google Talk application Click Settings on the login screen Fig 4 3 Under Audio make sure that the Input dropdown is set to the USB2 0 Camera and click OK to save your settings Fig 4 3 1 ...

Page 18: ...view video To open a video chat select the person you want to chat with and click the green camera icon on your buddy list If you are running an earlier version of Mac OS X you will require extra software to use a USB webcam in iChat One popular option is iUSBCam www ecamm com mac iusbcam Once iUSBCam is installed Select iChatUSBCam from the Video menu Click Show Video Settings Fig 4 4 and then Ch...

Page 19: ...s not please try disconnecting the camera and reconnecting it once Photo Booth is already running If your Mac has a built in camera already Photo Booth will default to using that As there is no way to change set tings in the current version of Photo Booth you will have to open the built in camera in another program then try opening Photo Booth again Because the built in camera will be in use Photo...

Page 20: ...ings are as follows Audio Settings Select HUE HD Webcam Audio for Microphone and Windows Default Device or your soundcard for Ringing and Speakers Fig 4 5 Video Settings Select HUE HD Webcam from the dropdown menu Fig 4 5 1 We recommend that users also uncheck the box below the Microphone dropdown menu marked Let Skype adjust my audio settings Fig 4 5 This option when checked can sometimes cause s...

Page 21: ...d Skype and started it up select Preferences from the Skype menu Select Preferences from the Skype menu In the Video tab Fig 4 5 2 select the Camera in the dropdown menu In the Audio tab Fig 4 5 3 select USB2 0 Camera in the Audio Input dropdown menu Fig 4 5 3 Fig 4 5 2 ...

Page 22: ...ftware and register at http get live com messenger Before running the Messenger software make sure that the AMCap program is fully closed Failure to do so will mean that Messenger may not recognise the webcam Within Windows Live Messenger MSN Select Audio and video setup from the Tools menu Fig 4 6 If the Tools menu is not visible you may need to select Show the menu bar first as shown Fig 4 6 1 F...

Page 23: ...a from the dropdown menu Either HUE HD Webcam or Default HUE HD Webcam is correct A preview image of your video should appear in the box Fig 4 6 2 If you d like to adjust the video quality or add some special effects click Webcam Settings Fig 4 6 2 to gain access to all of the options There are three tabs at the top of the window with settings you can adjust Fig 4 6 3 When you are satisfied with t...

Page 24: ...osed Failure to do so will mean that Yahoo Messenger may not recognise the webcam Windows setup First of all you have to activate your Webcam within Yahoo Messenger Select My Webcam from the Messenger menu Fig 4 7 and click through the advice pages Once done you should see a preview window with your video Select Preferences from the File menu just above your video preview Fig 4 7 1 Alternatively y...

Page 25: ...all of the options There are three tabs at the top of the window with settings you can adjust Under Calling Devices select the HUE HD Webcam for your Microphone and the System Default or your sound card for Speakers and Ringer Fig 4 7 3 Use the Call Setup Assistant if you want to check your audio settings Click OK to save your changes then go back to My Webcam in the Messenger menu Use the Broadca...

Page 26: ...e Yahoo Messenger menu Fig 4 7 4 In the Webcam tab change the Video Source to Camera Fig 4 7 5 In the Voice Calls tab change the Input Device to USB 20 Camera Fig 4 7 6 Close the Preferences window when you are satisfied with the settings You can use the Webcam menu to control your video chats Fig 4 7 4 Fig 4 7 5 Fig 4 7 6 ...

Page 27: ...Cap but in Skype the screen is blank Please make sure that AMCap is completely closed before starting up Skype The microphone cuts out when making Skype calls Please check the Skype setup chapter of this manual for a solution to this problem The Snapshot button is not working Please install the webcam software from the included CD For the Snapshot button to work the camera needs to be running If n...

Page 28: ...onnect the camera from the computer The error should be gone I am using a SigmaTel sound card and there is no option to select a microphone in Windows Please check with your computer s manufacturer and make sure you are running the most up to date version of the SigmaTel drivers You should be able to download the newest version from your computer or motherboard manufacturer directly If the most re...

Page 29: ...p instructions in this manual If you are running an earlier version of Mac OS X 10 4 you will need to run Software Update from the Apple menu and upgrade to the Mac OS X 10 4 9 patch If that is not possible please see Page 18 of this manual for instructions on how to use the HUE HD Webcam in iChat with third party software The camera light does not come on Please fully quit WebCam Monitor Quit fro...

Page 30: ...mputer The preview image from the camera is blurry Turn the focusing ring on the webcam s lens until the picture appears sharp I have installed the software but nothing happens when I plug the webcam into the USB port Please try a different USB port We recommend directly connecting webcams to a USB port on your computer not through a USB hub My video is choppy the frame rate is worse than expected...

Page 31: ...er antiglare optical Video Resolution Framerate 1600 x 1200 with 10 fps real time only 1280 x 768 800 x 600 with 15 fps 640 x 480 to 160 x 120 with 30 fps Support lower rates 0 30fps contiguous Accurate 0 25 FPS video frame rate even in low light environments Video Format I420 YUY2 RGB24 Viewing Angle 73 degrees Focus Range 5cm infinity Low barrel pincushion distortion at edges of visual field Low...

Page 32: ...Base Dimensions 3 x 2 5 x 15 HUE HD Webcam Package Contents HUE HD Webcam Camera Base 6 ft USB to USB Mini Cable Install CD User Guide Software Host Operating System Driver Windows XP Vista Mac OS X Standalone driver installation package self contained EXE and an MSI file DMG file for Mac OS X 10 4 and above Silent install option Driver WHDC certified for XP and Vista Driver upgrade process detect...

Page 33: ...ooth are either registered trademarks or trademarks of Apple Inc registered in the U S and other countries Mac logo used with permission Microsoft Windows MSN and the MSN logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Specifications are subject to change without prior notice Made in China for Ascent Information Technology Lt...