Hughes 9202, User Manual

Page 1: ...Hughes 9202 User Guide 3004149 0001 Revision C 8 November 2012 ...

Page 2: ...ort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a p...

Page 3: ... 6 Connecting the terminal to the computer 7 Connecting by Ethernet 7 Connecting by WLAN 7 WEP Security 8 Connecting by ISDN 9 Connecting by RJ 11 9 Coverage Map 10 Using the LCD and Keypad 11 LCD Display and Keypad 11 Terminal Buttons 11 LCD Status Display 12 Pointing mode display 12 Audible pointing indicator 12 Exit Pointing and Registering with the network 12 Idle mode display 13 Connection mo...

Page 4: ... Address DHCP Settings 38 Nat Mode 39 Relay Mode 39 Wireless LAN 40 Wireless LAN Security 41 Telephony 43 Security 45 Features 47 Usage Page 48 Support Page 49 Troubleshooting 53 Technology Overview 56 GPS 56 Obtaining a GPS Fix 56 GPS and BGAN Registration 57 ISDN 57 Dialing and Numbering 57 PDP Context 57 Technical Specifications 59 Declaration of Conformity 60 FCC Compliance 60 EU RoHS Restrict...

Page 5: ...cate hazards that could result in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in serious injury CAUTION indicates a...

Page 6: ...ou see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Danger Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death Warnings for Satellite Terminal Do not stand in front of the Antenna This device emits radio frequency energy To avoid injury do...

Page 7: ...r rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do not use near fuel or chemicals Qualified Service Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment Accessories Use Hu...

Page 8: ...our pacemaker Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately Hearing Aids Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be su...

Page 9: ...es 9202 comes in a very small and portable package and it allows the user to send and receive IP packets via Ethernet and WLAN interfaces In parallel with the packet data services the Hughes 9202 supports circuit switched voice and fax calls via standard POTS and ISDN interfaces The Hughes 9202 offers you the following features and benefits Small compact IP terminal with the following interfaces o...

Page 10: ...ions are used to identify the Satellite Terminal and your computer Term Definition Terminal Satellite Terminal TE Terminal Equipment your computer UT User Terminal satellite terminal About this User Guide This user guide contains the most up to date information available on this product on the date it was generated It is focused on the specific information needed to operate the Hughes 9202 Land Po...

Page 11: ... These are the minimum computer system requirements for successful interface with the Satellite Terminal Internet Browser Microsoft Internet Explorer IE7 or IE8 Mozilla or Safari PC Support for Ethernet or WLAN 802 11b or b g 100 MB of free hard disk space if using LaunchPad Only LaunchPad version 5 0 1 or newer supports the 9202 Getting Started This guide is the simplest and quickest way to conne...

Page 12: ...3004149 0001 Revision C Using the Hughes 9202 Setup Install the USIM card supplied by your service provider in the battery compartment Install the battery in the terminal unit and then charge using the supplied AC DC converter ...

Page 13: ...es the compass bearing and elevation angle of the closest satellite Use the signal quality bar and numeric display on the lower line to help point the UT to the satellite While in pointing mode you may also activate the audio pointing aid by a long press of the audio button on the right Once you have accurately pointed the unit to the satellite exit pointing by a long press of the Back button The ...

Page 14: ...he Web UI starting on page 21 for more details The Terminal Status page gives you all the information you need to point and register with the network Once you have a GPS fix and are pointed to the satellite as best you can click on the Register with Network button to start the registration process Once you are registered and CS and PS Attached you can then select the Quality of Service QoS for you...

Page 15: ...d with your computer for details Connecting by Ethernet To connect the Hughes 9202 terminal to a device using Ethernet Connect an Ethernet cable to your device s Ethernet port and insert the other end of the connector into the Ethernet port on the 9202 Connecting by WLAN If you have not previously used the 9202 s WLAN interface it has to be enabled from the internal Web UI keypad or LaunchPad with...

Page 16: ...6 characters Recommended Hexadecimal 64 bit Requires 10 characters SSID Broadcast For added security you can choose not to broadcast your SSID MAC Filtering For added security check the box to Enable MAC Filtering You can define up to 10 MAC addresses that are allowed to connect to your WLAN To determine the MAC address of a PC go to a DOS prompt and type ipconfig all For Mac OS X under the Apple ...

Page 17: ... ISDN cable to your computer s or phone s ISDN port and insert the other end of the connector into the Terminal s ISDN port To dial prefix an international number with 00 and terminate it with For example to dial a number in the USA enter 0018005551234 00 Country code phone number For the UK dial 00442077281000 To receive incoming calls you must configure your ISDN device with the MSN Multiple Sub...

Page 18: ...r example to dial a number in the USA enter 0018005551234 00 Country code phone number RJ 11 and ISDN handsets cannot be used at the same time You must configure the 9202 to ISDN or analog telephony mode When switching between ISDN and analog telephony modes the 9202 must be rebooted Coverage Map The Inmarsat BGAN service is operated with 3 satellites as shown below The Hughes 9202 terminal will p...

Page 19: ...e UT provides four buttons for the user Each button has two primary functions one invoked with a short press and the other invoked with a long press The top icon associated with a button is the long press function The bottom icon associated with a button is the short press function Button Name Short Press Long Press User WiFi Selects the user to display Turns WiFi on off Back Cancel Up one level i...

Page 20: ...atellite is 46 degrees The lower line displays the received signal quality both graphically and as a number of dBs In pointing mode typical values are 47 to 52 Audible pointing indicator A buzzer provides an audible representation of the signal quality during antenna pointing When turned on the indicator emits pointing tones that increase in tempo and pitch as the signal strength increases If the ...

Page 21: ...hernet or Wireless LAN the lower line will display ADDR plus the last octet of the IP address of the currently selected user terminal If multiple devices are attached you can select the others by pressing the user button The signal quality is shown as a number in the right corner of the lower line typical values in idle mode are 53 to 58 Connection mode display When a PDP context is active the typ...

Page 22: ...s displayed Use the right button to view the scrollable text quick text Special messages displayed for 15 seconds or until the next button press see Table 3 for the list of possible messages Pointing In pointing mode this message alternates with satellite bearing and elevation on a 3 second cycle Registering Displayed during the registration process GPS Old GPS is too old obtain a fresh GPS locati...

Page 23: ... displayed Alternative parameters values can then be accessed by pressing the Scroll button these flash until selected and then remain on and steady to confirm they have been selected Note that configuration and status information shown in the menu context refers to the currently selected user TE The user can change the selected user TE while in the menu system via the User button This changes the...

Page 24: ...re version IMEI IMEI IMSI IMSI Configure Pointing Enabled Starts display with the current setting Bypass Backlight 30 seconds Controls backlight setting Starts display with the current setting 120 seconds On Off Telephone Analog Starts display with the current setting ISDN WiFi Enabled Starts display with the current setting Disabled LCD Level 1 5 Adjusts LCD contrast immediately to displayed leve...

Page 25: ...onnected GPS Icon The GPS icon indicates the state of the GPS information in the terminal The icon flashes after power up until a fresh GPS fix is obtained The icon is on steady when the terminal has a new fix Satellite Icons The satellite icons located next to the GPS icon indicate the status of the GPS receiver in the terminal and the number of visible satellites The icons are off when the GPS r...

Page 26: ...IM PIN is enabled the PIN must be entered before the UT can be used This can be entered via the Web UI LaunchPad or the keypad The upper row of the LCD displays Enter PIN while the lower row is used for PIN entry The cursor flashes under the current digit location A short press of the Scroll button cycles the current digit 0 9 A short press of the Accept button advances to the next digit When the ...

Page 27: ... UT is currently not PS attached context setup is not possible No TE Found There is no TE currently connected identified by the UT as available for data traffic Activating The UT is now attempting to establish the requested context this message appears until the context is setup or an error is detected When taking down contexts from the menu these messages are possible Deactivating The context is ...

Page 28: ...is rebooted At any time during operation this message is possible on the LCD Battery Low The battery is extremely low Plug in the DC cord to avoid automatic power off when the battery level becomes critical This message persists until the condition has been corrected or a button is pressed Table 3 Quick text Status Message Descriptions ...

Page 29: ...he Web UI The Hughes 9202 UT includes its own internal Web User Interface Web UI To access the Web UI open your favorite Web Browser and type in the internal IP address of the UT e g http 192 168 128 100 The Web UI opens up to the Home or Terminal Status page as shown below ...

Page 30: ...tion status If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user it will display the Latitude Longitude Fix Quality and the Last time the GPS position was updated Time displayed is UTC time If the location is Blocked it means the unit has a fix but cannot yet display it because it is waiting for the GPS display policy fr...

Page 31: ...of the connection for this TE Visible Satellites shows the satellites visible from your current location and the pointing information The following figure shows how the UI looks if you activate a Standard connection Use the Disconnect button to deactivate your connection ...

Page 32: ...p of all 9202 Web UI pages are icons representing the categories of available sub pages The Connections icon has three main configuration areas sub pages to select from Manage Contexts Automatic Contexts and Manage APNs The following section reviews each of these pages ...

Page 33: ... and enter the required data Owner Your current IP address is shown by default 101 but you can change it to control connections for any other device connected to the terminal The page automatically displays entries for all detected devices and these entries can be selected to activate connections for those devices Service Select the service that you want by clicking on the down arrow The drop down...

Page 34: ...r If this information is required a pop up dialog will appear once you select the APN These fields may also be entered when defining a new APN or when you select a different APN Once everything is defined correctly click on the Open Selected Connection button The new context will appear in the Close an Active Connection field above Close an Active Connection field In the upper field all active con...

Page 35: ... context to be On all the time o Data Select Data if you want the context to be activated when the TE attempts to send data to the satellite link When using Data ACA if the context is ever deactivated it will be reactivated when more data is sent As of release 5 8 1 0 and higher the On option will now always reactivate the context if it is deactivated even if data is not sent by the TE Static IP A...

Page 36: ... ranges for overlaps and try again When you are finished click on Update Static Settings and you should see a message saying Operation Successful DHCP Automatic Contexts This option allows you to set up the UT for dynamic standard ACA This means that any device connected to the UT via DHCP whether wired or wirelessly will automatically receive a standard context Note Streaming contexts are not sup...

Page 37: ...e the default APN configured on the Manage APNs page Once you hit Apply you will get a pop up message saying that the ACA settings were updated successfully and to take effect you will have to reboot the terminal Once you reboot the terminal check that the settings took effect To see if the context has been setup properly click on the Connections tab Manage Connections Page and this will show you ...

Page 38: ...ld to add an additional APN that you want to use or to edit an existing APN For adding a new APN type in the new APN and username if required then select Add New APN If the APN requires a password select the APN Requires Password box If you want to save the password so you don t have to re type it each time you configure a PDP context for that APN check the Remember my Password box and then click ...

Page 39: ...dded in the Defined APNs section If you wish to edit an existing APN first select the APN to edit under the Defined APNs section on the left The information for that APN will then appear in the Add an APN field to the right and you can then edit it Click the Save Changes button to save your changes Make Default If you wish to change the default APN select an entry in the list of Defined APNs and t...

Page 40: ...0 messages you can view the older ones by changing the page number You can also reply to received messages or forward them to another number You may need to periodically delete messages to prevent the SIM from filling up which will prevent the receipt of new messages Select a single message by checking the box next to it and press the Delete Checked button To delete multiple messages just select t...

Page 41: ...004149 0001 Revision C 33 Saved Drafts The Saved Drafts page allows you to view previously saved messages After editing a message you can resave Save or send the message Send You can also compose a message from this page ...

Page 42: ...001 Revision C Sent Messages The Sent Messages page allows you to view previously sent messages Again you may need to periodically delete messages to prevent the SIM from filling up You can also compose a new message from this page ...

Page 43: ...section you can enable the unit to receive and act on special remote control SMS messages Contact your service provider for more information on this feature Before this feature can be enabled you must obtain the feature activation code from your service provider and activate the feature from the Features Web page You can configure the password that must be contained in remote control SMS messages ...

Page 44: ...r people may be able to send control messages to your unit Remote control messages will be deleted after they are received and will not be stored in the SIM The Default SMS destination is the SMS address that is used when sending any of the pre defined text messages from the keypad See Menu Navigation on page 15 ...

Page 45: ...t power ups For permanent installs you can also configure the unit to always power on when mains is connected to avoid having to use the power button Streaming By enabling this parameter the user can turn on a timer for inactivity on streaming connections The timer is in either seconds or minutes and will tear down a streaming context after X seconds or minutes of inactivity Emergency Call Numbers...

Page 46: ...e the local IP address is changed on this page and applied the IP address ranges for the DHCP server the Manage Context page and ACA page will also be changed automatically Updates to the IP address will not take effect until the UT is rebooted DHCP Server allows the DHCP server in the UT to be turned on or off by checking the Enable box DHCP Address Range This allows the user to set the range of ...

Page 47: ...dresses In Relay mode the UT will supply the global IP address to the TE once a PDP Context is established Relay mode is single user single PDP Context and only supports a single connected TE Note Updates to this field will not take effect until the UT is restarted Nat Mode In NAT mode once a PDP context is active the UT will translate between the local and global IP addresses This is a basic NAT ...

Page 48: ...happen quickly a short DHCP lease should be used The terminal defaults the DHCP lease time to 60 seconds in idle and connected mode Relay mode only supports a single user TE Wireless LAN The Wireless LAN settings page allows the user to enable disable and configure the Wireless LAN functionality of the terminal The Wireless LAN Security is controlled on a separate web page WLAN Security ...

Page 49: ...sed by the access point To meet FCC regulations channels 12 to 14 are not supported If performance issues occur over the WLAN interface changing the Channel may help Wireless LAN Security This page allows the user to configure WEP Security for use when the terminal is communicating wirelessly to TEs Additional security measures that can be used with WEP to make it more secure are 1 Do not broadcas...

Page 50: ...42 Using the Web UI 3004149 0001 Revision C To add the detected MAC address click on the address to highlight it and then click Add It will now show up in the Allowed MAC Address field ...

Page 51: ... required select Analog only for the lowest power consumption Analog Power Savings This field only applies if Analog telephony is selected By default it is enabled and the terminal turns off the 48V POTS supply voltage between calls in order to save power If you do not get a dial tone a few seconds after you take your analog handset off hook try changing this field to Disable Always on The 48V wil...

Page 52: ...d can be changed to use the MSN number instead Device MSN Settings Voice FAX Devices Standard Voice By default MSN 1 is used for standard voice speech To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port Premium Voice Fax 3 1 kHz Audio By default MSN 2 is used for 3 1 KHz Audio To receive incoming calls you must program the same MSN into your IS...

Page 53: ...620 0 5 sec ON 0 5 sec OFF Repeating 425 0 25 sec On 0 25 sec OFF Repeating Security You can configure three separate security settings on this page 1 SIM PIN 2 Phone to SIM PIN and 3 Administration Password SIM PIN this is a four digit field that can be Enabled and configured by the user to secure the terminal against unwanted use Once enabled the terminal will require the SIM PIN at startup Phon...

Page 54: ...46 Using the Web UI 3004149 0001 Revision C The Enter Administrator Password pop down screen appears the first time the user tries to edit a parameter if the Administrator password is enabled ...

Page 55: ...SMS messages Before this feature can be used you must obtain the feature activation code from your service provider and activate the feature by entering the UT specific code in the Feature Activation Code field You will need to provide the unit IMEI to the Service Provider This can be found on the Support Page To use the feature you must next enable it on the Remote Settings SMS page ...

Page 56: ...r vehicle It can be zeroed out at anytime by the user and it will track the statistics until the user resets it Lifetime Usage Statistics The Lifetime counter is similar to the odometer on your vehicle It shows the statistics of the terminal since the software version that added this feature was loaded onto the UT The user cannot reset these counters If the UT power is abruptly disconnected for so...

Page 57: ... Using the Web UI 3004149 0001 Revision C 49 Support Page This web page allows you to display technical and support information about the terminal and retrieve logs ...

Page 58: ...his is the APN read from the SIM card Subscriber Phone Number this field displays the MSISDN or phone number for the terminal s voice service The number is only displayed if the number was configured in the SIM by your service provider Even if no number is shown the service may still be active because this field is just for your information and is not required for the service to operate Terminal S...

Page 59: ...store to Defaults button will restore the UT back to the factory default settings and delete any of the user parameters that have been set up in the UT Hughes highly recommends that the user exhaust all possible troubleshooting procedures before using this feature Reboot terminal Clicking this button reboots the terminal so that configuration changes can be saved into the configuration file or it ...

Page 60: ...52 Using the Web UI 3004149 0001 Revision C ...

Page 61: ...ace connection between the terminal and computer Your computer is configured with a static IP address in the wrong subnet Default UT IP address is 192 168 128 100 Ensure there is a WLAN or Ethernet connection between the terminal and computer see page 7 Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the UT local IP address Default ...

Page 62: ... Check the Properties page in the Web UI or the globe icon on the LCD to ensure the unit is CS attached ISDN device does not operate correctly The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Terminal is not configured...

Page 63: ...tions such as trees or tall buildings so that as much as possible of the sky is visible Analog handset has no dial tone Handset does not trigger the terminal s off hook detection circuitry Disable analog power savings on the Telephony Settings page None of the above solutions resolve the problem Terminal may have a hardware or software fault and needs to be re booted Remove power Wait 30 seconds R...

Page 64: ...GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start Hot start if the GPS receiver is being used frequently that is in the last two hours it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on Warm start if a GPS receiver has...

Page 65: ...ork Start the dialed number with 00 and terminate it with Multi Subscriber Numbering MSN ISDN supports Multi Subscriber Numbering MSN MSN is a facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1 KHz Audio UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type ...

Page 66: ...onfiguration parameters for example security settings 3 On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the external data network within the...

Page 67: ...l wind loading with stand secured to ground 40kph 25mph Water and Dust IP 55 Compliant Non operational Mechanical Vibration 200 2000Hz 0 3 m2 s3 MIL SPEC 810B Method 500 3 Procedure 1 Input Voltage 19V 3 4Anote 2 Battery 7 2V 2 5Ah Li Ion rechargeable Data Connectivity RJ45 port Ethernet 10BaseT RJ14 port POTS RJ45 port ISDN 802 11b WLAN Other Features Integrated User Interface iUI via LCD panel W...

Page 68: ...is in conformity with the following standards and or other normative documents For article 3 1 a Health and Safety of the User EN 62311 IEC 60950 1 2nd Edition For article 3 1 b Electromagnetic Compatibility EN 301 489 1 EN 301 489 17 EN 301 489 20 For article 3 2 Effective Use of the Spectrum Allocated EN 301 444 EN 300 328 We hereby declare that all essential radio test suites have been carried ...

Page 69: ...estricts the use of certain hazardous substances in electrical and electronic equipment Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments EU WEEE Waste Electrical and Electronic Equipment Directives The European Union EU Directive 2002 96 EC on waste elect...

Page 70: ...required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS Server holds a database of domain names and IP addresses so that when you enter a Web ad...

Page 71: ...f the UT to access the web UI and talk to the UT via LaunchPad This address is configurable by the user The default local IP address of the terminal is 192 168 128 100 Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on...

Page 72: ...n a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The SIM Card also stores data that identifies the caller to the BGAN Service Provider Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access to their organization s network over the public...

Page 73: ...ll only ring the line associated with that phone number 3 Automatic outgoing and incoming BGAN bearer selection means that no special configuration or switching between voice and fax modem is needed by the user 4kbps voice for phone 3 1KHz clear channel for fax modem 4 A two line splitter is required for this application see next page for sample splitters However the customer can readily create th...

Page 74: ...tter is needed when accessing the Hughes 9202 RJ11 connector for voice services only Two line splitter from Calradstore http www calradstore com 70 489 html Omnicron Electronics MTJ S2 http www omnicronelectronics com digital mtj s2 htm Radio Shack 2 Line 4 conductor Splitter Adapter http www radioshack com product index jsp productId 3900035 ...