background image

Getting Started (continued)

Getting Started (continued)

If you cannot open a web page...

Returning Your Equipment

Packaging your Modem

Support

Around the Clock

Online Chat

For 24-7 assistance and help go to 

dish.com/chat

My Account

To pay your bill online or make changes to your 
account go to 

mydish.com

Launch your Web browser and go to 

www.systemcontrolcenter.com

.

7.

Plug the replacement power cord into 
the replacement power supply. Then, 
plug the power supply into your power 
source.

If you see the DISH webpage, the new modem 
is ready to use. If you do not see anything go to
step 11.

You will see the indicator lights on the modem’s 
front panel blink on and off, this is normal. You
will not be able to use the modem during this 
ten minute window of time.

9.

If you have not done so already, turn your 
computer and monitor on. 

8.

Once you plug in the power supply, the 
replacement modem will begin the 
automatic installation process. This
will take about 10 minutes to complete.

10.

Launch your Web browser (such as 
Internet Explorer or Safari) and go to 

www.mydish.com

11.

12.

The System Control Center home page 
will open. If the System Status button 
is green, the modem is operating 
normally.

If the System Status button is red, 
contact dishNET at 1-800-333-DISH (3474).

1.

Locate the original shipping label on the 
box and remove it using the red pull tab.

2.

Turn the original shipping label over and 
peel off the yellow return shipping label 
to expose the adhesive.

3.

Apply the yellow return shipping label and 
seal the box.  Write down the UPS Tracking 
Number and keep it for your records.

Return the original modem at the nearest UPS 
drop-off location.  To find the location nearest you 
or to schedule a pick up at your cost, visit 

ups.com/dropoff

.

TO RETURN EQUIPMENT TO DISH NETWORK

1.  Remove Shipping Label Here

2.  
T

u

rn Label O

v

er

3.  P

eel and Apply Return Label t

o

 Bo
x

RETU

RN

S

LIFT H

ER

E

SHIP

TO:

DISH NETWORK

(800) 894-9131

525 DUNNETT COURT
SPARTANBURG  SC  29303

BILLING: P/P

CUE  9.5  SCL412  96.5A  10/2009

20126944

(111)  555-5555

13 MELO DR

NORTH BANGOR   NY  12966

LBS

1 OF 1

UPS 2ND DAY AIR

TRACKING #: 

*** *** ** **** *** *

1Z

A1Z

*8463124

*44*

NY  136  1-01

2

TO RETURN EQUIPMENT TO DISH NETWORK

1.  Remove Shipping Label Here

2.  
T

u

rn Label O

v

er

3.  P

eel and Apply Return Label t

o

 Bo
x

SHIP

TO:

DISH NETWORK

(800) 894-9131

525 DUNNETT COURT
SPARTANBURG  SC  29303

BILLING: P/P

CUE  9.5  SCL412  96.5A  10/2009

20126944

(111)  555-5555

13 MELO DR

NORTH BANGOR   NY  12966

LBS

UPS 2ND DAY AIR

TRACKING #: 

*** *** ** **** *** *

1Z

A1Z

*8463124

*44*

NY  136  1-01

2

RETU

RN

S

LIFT H

ER

E

PEEL HERE AND 

SHIP

TO:

DISH NETWORK

(800) 894-9131

525 DUNNETT COURT
SPARTANBURG  SC  29303

BILLING: P/P

20126944

(111)  555-5555

13 MELO DR

NORTH BANGOR   NY  12

LBS

UPS 2ND DAY

TRACKING #: 

1Z

A1Z

*8

*

NY

SHIP

TO:

SERVICE SPARTANBURG SERVICE CENTER

(111) 555-5555

525 DUNNET COURT
SPARTANBURG  SC  29303

SERVICE SPARTANBURG SERVICE CENTER

(111) 555-5555

NULL
525 DUNNET COURT

SPARTANBURG   SC  29303

LBS

1 OF 1

UPS 2ND DAY AIR

TRACKING #: 

*** *** ** **** *** *

1Z

A1Z

*8463124

*44*

SC  293  9-05

RS

2

DESC:

 RETURN

BILLING: P/P

RETURN SERVICE
REF1: XXXXXXXX
REF2:  XXXXXX

DOC:

 XXXXXXX

ORD: XXXXXXXX

SN:RREJXXXXXXXXX
PN: XXXXXX
RA:  XXXXXXXX
DEL:  XXXXXXXX

REQTYPE: AE
QTY: 1

UPS tracking 
number

RA number

PEEL HERE AND APPLY RETURN SHIPPING LABEL

DESC:

 RETURN

BILLING: P/P

RETURN SERVICE
REF1: XXXXXXXX
REF2:  XXXXXX

DOC:

 XXXXXXX

ORD: XXXXXXXX

SN:RREJXXXXXXXXX
PN: XXXXXX
RA:  XXXXXXXX
DEL:  XXXXXXXX

REQTYPE: AE
QTY: 1

BURG SERVICE CENTER

OURT

RG   SC  29303

LBS

1 OF 1

AY AIR

*** *** ** **** *** *

Z

A1Z

*8463

*44*

SC  293  9-05

RS

2

Summary of Contents for dishNET HT 1000

Page 1: ...MODEM EXCHANGE INSTRUCTIONS DN004020 ...

Page 2: ...mputer that the original modem is connected to Unplug the modem power supply from the outlet or power source and then disconnect power supply cable from the original modem 4 Connect the Ethernet cable to the LAN port on the replacement modem 3 Disconnect the coax and Ethernet cables from the original modem 5 Connect the coax cable to the SAT port on the replacement modem ...

Page 3: ...Getting Started Connect and Setup Your Modem 1 Contact dishNET at 1 800 333 DISH 3474 to authorize your replacement modem Then shut down the computer that the original modem is connected to ...

Page 4: ...go to step 11 You will see the indicator lights on the modem s front panel blink on and off this is normal You will not be able to use the modem during this ten minute window of time 9 If you have not done so already turn your computer and monitor on 8 Once you plug in the power supply the replacement modem will begin the automatic installation process This will take about 10 minutes to complete 1...

Page 5: ... Started continued 7 Plug the replacement power cord into the replacement power supply Then plug the power supply into your power source 8 Once you plug in the power supply the replacement modem will begin the ...

Page 6: ...Here 2 Turn Label Over 3 Peel and Apply Return Label to Box SHIP TO DISH NETWORK 800 894 9131 525 DUNNETT COURT SPARTANBURG SC 29303 BILLING P P CUE 9 5 SCL412 96 5A 10 2009 20126944 111 555 5555 13 MELO DR NORTH BANGOR NY 12966 1 LBS UPS 2ND DAY AIR TRACKING 1Z A1Z 8463124 44 NY 136 1 01 2 RET U R N S LIFT H E R E P E E L H E R E A N D SHIP TO DISH NETWORK 800 894 9131 525 DUNNETT COURT SPARTANBU...

Page 7: ...4 111 555 5555 13 MELO DR NORTH BANGOR NY 12966 1 LBS 1 OF 1 UPS 2ND DAY AIR TRACKING 1Z A1Z 8463124 44 NY 136 1 01 2 TO RETURN EQUIPMENT TO DISH NETWORK 1 Remove Shipping Label Here 2 Turn Label Over 3 Peel and Apply Return Label to Box SHIP TO DISH NETWORK 800 894 9131 525 DUNNETT COURT SPARTANBURG SC 29303 BILLING P P CUE 9 5 SCL412 96 5A 10 2009 20126944 111 555 5555 13 MELO DR NORTH BANGOR NY...

Page 8: ...MODEM EXCHANGE INSTRUCTIONS DN004020 ...

Reviews: