If you have tried all of these procedures and cannot access the Internet, try them all again. If you
still cannot access the Internet, contact your service provider.
For most of these troubleshooting procedures you use the modem’s System Control Center. To
access the System Control Center on a computer connected to the modem:
1.
Open a web browser such as Internet Explorer.
2.
In the browser’s address bar, type
www.systemcontrolcenter.com
or
192.168.0.1
.
3.
Press
Enter
.
The System Control Center home page opens.
Confirming that the satellite modem is commissioned
To confirm that the modem is commissioned:
1.
At the System Control Center, click the
System Info
link.
The System Information page appears.
Figure 28: System Info page
Note:
The System Info page for your installation may show different fields and values.
2.
In the
HN9200
section, check the
Site ID
line.
If the numeric site ID appears, the satellite modem is commissioned. Proceed to
on page 36.
35
HN9200 Satellite Modem User Guide
1038623-0001 Revision B
Chapter 4
Troubleshooting
