Hughes JUPITER System HT2000, User Manual

Page 1: ...HT2000 Satellite Modem User Guide 1040967 0001 Revision A November 1 2016 11717 Exploration Lane Germantown MD 20876 Phone 301 428 5500 Fax 301 428 1868 2830 ...

Page 2: ...ort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a p...

Page 3: ...ontact information 10 Power supply information 10 Connecting the modem power cord 11 Disconnecting the modem power cord 11 Chapter 2 System Control Center 13 Accessing the System Control Center 13 System Control Center home page 13 Indicator links 14 Parameters bar 14 Side panel 15 System Status page 16 System Information page 17 Connectivity test 17 Built in self test 18 Chapter 3 LEDS 19 Front p...

Page 4: ...4 Contents 1040967 0001 Revision A Canada Class B warning 24 Class II Radio Equipment per R TTE Directive 1999 5 EC 25 Acronyms 29 Index 31 ...

Page 5: ...hat could result in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION indicates a pote...

Page 6: ...TION signal words as part of the signal word label Other symbols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Additional symbols This document uses the following hazard symbols Indicates a safety message that concerns a potential electric sh...

Page 7: ...e network to provide Internet service The modem s Ethernet port connects to a computer or local area network LAN Figure 1 shows the front and back of the HT2000 After your HT2000 satellite modem has been installed you can use your computer s web browser to access the Internet or an intranet The HT2000 supports LAN to extend Internet connectivity to multiple computers This requires a wired connecti...

Page 8: ...e is available Operating environment Observe the following requirements for the modem s operating environment Ventilation and heat sources The modem must be adequately ventilated and kept away from sources of heat Do not block any of the modem s ventilation openings Leave 6 inches of space around the top and sides of the modem to ensure adequate ventilation and prevent overheating Do not place the...

Page 9: ...rheating and malfunction Figure 2 Modem operating position Computer requirements The computer that connects to the satellite modem should meet the minimum requirements specified by the computer operating system manufacturer and the following networking and browser requirements Networking and Internet browser requirements Ethernet port Ethernet network interface card NIC installed on your computer ...

Page 10: ...otect the satellite modem from possible damage due to power surges Always connect the DC power cord to the HT2000 rear panel before applying power to the power supply If you apply power to the power supply and then connect the DC power cord the satellite modem may not perform properly and could be damaged Observe the power standards and requirements of the country where it is installed If there is...

Page 11: ... push the connector into the DC IN port until it clicks This indicates the power cord is locked into the modem Figure 3 Aligning the power cord connector Disconnecting the modem power cord The power cord connector has a hard plastic sleeve marked with two arrows that you must slide backward when removing the cord from the modem Sliding the sleeve backward disengages the connector s locking mechani...

Page 12: ...toward you away from the modem and pull the power cord from the DC IN port See Figure 5 Important If the power cord does not easily disconnect from the DC IN port do not force it Doing so could damage the modem Figure 5 Disconnecting the power cord from the modem Slide the power connector sleeve toward you and pull the power cord to disconnect it Secure the modem with one hand ...

Page 13: ...ing the System Control Center To access the System Control Center website first connect a computer with a web browser to the satellite modem s LAN port The System Control Center is hosted on the modem so your computer does not have to be connected to the Internet to access the site To open the System Control Center double click the System Control Center shortcut on your computer s desktop or follo...

Page 14: ...m Information page General information screen that identifies software and hardware versions and other important satellite connection information The System Status indicator also changes color to indicate the operational status of the satellite modem Red The system has a problem Yellow The system is operational but under a degraded condition Green The system is functioning within normal parameters...

Page 15: ... Figure 9 Figure 9 Side panel links Home Opens the System Control Center home page Connectivity Test Opens the Connectivity Test page which you can use to test the connection between the satellite modem and the NOC Built In Self Test Checks the internal operation of the modem Note Some of these links may not appear because they are not enabled by the service provider ...

Page 16: ...A System Status page The System Status page lists parameter information vital to the proper operation of the HT2000 Available system status values as shown in Figure 10 may vary depending on how your satellite modem is configured Figure 10 System Status page ...

Page 17: ...ons and satellite information Figure 11 System Information page Connectivity test To test your connectivity 1 Click the Connectivity Test link on the side panel The Terminal Gateway Connectivity Test panel appears in the center of the screen 2 Click Start the test as shown in Figure 12 Figure 12 Starting the connectivity test 3 A progress bar appears in the Terminal Gateway Connectivity Test panel...

Page 18: ...s of the test Figure 13 Connectivity test results Built in self test Use the Built In Self Test link on the side panel to check the connectivity of the satellite modem To initiate the test 1 Click the Built In Self Test link on the side panel 2 The test results appear in the BIST Results panel as shown in Figure 14 Figure 14 Built In Self Test screen ...

Page 19: ... off or blinking On means the LED is continuously lit Blinking means the LED is usually on but intermittently turns off briefly Flashing means the LED alternates between on and off for periods of sec to 1 sec POWER indicates if the modem is receiving power Red indicates overheating SYSTEM indicates if the modem is in the installation process or if it is ready RECEIVE indicates if the modem has goo...

Page 20: ... transmit power Off Condition preventing transmission Receive ON OK Receive path is operational Blinking Receiving data Off Condition preventing receipt of data System ON Connection established with the NOC Off Condition preventing full operation Power ON Red color Power is on and the modem is functioning normally Indicates alarm condition Flashing Operating with fallback bin backup version of sof...

Page 21: ...th 5 822 inches 147 88 mm Operating temperature range 41 F to 104 F 5 C to 40 C Above 5 000 ft 1 524 m altitude the maximum temperature is reduced by 1 C per 1 000 ft 305 m Operating humidity range 5 to 90 non condensing Altitude Up to 15 000 ft 4 572 m Cooling method Convection Protocol support TCP IP Transmission Control Protocol Internet Protocol protocol suite Supported frequency ranges Ka ban...

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Page 23: ...e EU FCC Part 25 for the USA Telecommunications TIA IPoS Repairs in Canada Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should not attemp...

Page 24: ... interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful ...

Page 25: ...K Denmark EE Estonia FI Finland FR France DE Germany GR Greece HU Hungary IE Ireland IT Italy LV Latvia LT Lithuania LU Luxembourg MT Malta NL Netherlands PL Poland PT Portugal SK Slovakia SI Slovenia ES Spain SE Sweden GB Great Britain IS Iceland LI Liechtenstein NO Norway CH Switzerland BG Bulgaria RO Romania Statement on compliance with the R TTE Directive 1999 5 EC English Hereby Hughes declar...

Page 26: ...me aux exigences essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Swedish Härmed intygar Hughes att denna Klass II radioutrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG Danish Undertegnede Hughes erklærer herved at følgende udstyr Klasse II Radio Equipment overholder de v...

Page 27: ... II apparecchiature radio è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Spanish Por medio de la presente Hughes declara que el Clase II Radio Equipment cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Portuguese Hughes declara que este II Radio Equipment classe est...

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Page 29: ...romagnetic compatibility EMI Electromagnetic interference F FCC Federal Communications Commission USA H HTTP Hypertext Transfer Protocol I ICES Institute for Clinical Evaluative Sciences IP Internet Protocol IPoS IP over Satellite L LAN Local area network LED Light emitting diode N NIC Network interface controller NOC Network Operations Center S SAN Site account number T TCP Transmission Control P...

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Page 31: ... heat sources 8 position 9 ventilation 8 Modem power supply 10 connecting power cord to modem 11 disconnecting power cord from modem 11 Modem specifications 21 S Standards compliance 23 Support 10 System Control Center 13 accessing 13 built in self test 18 connectivity test 17 home page 13 indicator links 14 parameters bar 14 side panel 15 System Information page 17 System Status page 16 ...