4
HugMy.pet ThePaw
3.
Login to the app (or website)
Open the app (or
tracking
website
) and enter your unique
10 digit tracking number
which
you’ll locate on the tag on the
rear of ThePaw device.
The initial password is always set
to:
123456
Then press Log in.
We strongly recommend updating
your password by clicking
Settings / Change password.
4.
Check your Time Zone
We usually ship the device with
the time zone set for your
location.
You must let the App know our
time zone is the UK (or wherever
you live), otherwise you might be
shocked to discover that your pet
lab is somewhere in China (or
whichever time zone is setup).
So, in the app, head for
Settings
,
then
Soft Time zone
: and set
(UTC) Dublin, Edinburgh,
London.
If you are using the tracking
website then having logged in,
click
Change Password
in the top
right corner.