Human Touch acuTouch 9500 Troubleshooting Manual Download | Manualshive

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©2013 Human Touch, LLC. All rights reserved.

October 26, 2013

Please forward any questions or comments regarding this Troubleshooting Guide to
documentation@humantouch.com.

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Summary of Contents for acuTouch 9500

Page 1: ...troubleshooting guide acuTouch 9500 9500x...

Page 2: ...2013 Human Touch LLC All rights reserved October 26 2013 Please forward any questions or comments regarding this Troubleshooting Guide to documentation humantouch com...

Page 3: ...the chair to Off wait approximately five seconds then turn it back On 2 Wait 30 seconds while a system check is performed observing whether the backrest massage mechanism and the foot and calf massage...

Page 4: ...inflating or deflating replace the chair base My Seat massage is not working The seat massage does not work at all replace the chair base The seat massages only on one side replace the chair base The...

Page 5: ...the wall outlet 1 Plug a different device into the AC outlet into which the chair is plugged 2 If the device does not work is not receiving power the AC outlet is most likely not working Plug the chai...

Page 6: ...e or more remote control LEDs do not light when you push the corresponding button but the function the button controls works properly The remote control is not working properly Verify that the remote...

Page 7: ...tion Adjusting the Rotation Release Handle 5 If the foot and calf massager still collides with the seat when retracting remove the seat cushion and then reinstall it making sure that the cushion is po...

Page 8: ...up for the foot and calf massage and circulation functions to work 1 Using the remote control Legs Down button attempt to fully retract the foot and calf massager until it beeps twice and then fully d...

Page 9: ...roke Replace the chair base Back Massage Choose from the following Heat IMPORTANT The heater heats slowly taking at least five minutes to warm up 1 Press the Heat button on the remote control 2 Watch...

Page 10: ...with the actuator 6 If this does not solve the problem there is likely a defective cable harness in the chair base Replace the chair base The backrest will not recline all the way but will incline 1...

Page 11: ...will blow the fuse 2 Verify that the device being plugged into the convenience outlet works when plugged into a wall outlet 3 Turn the power switch to OFF and unplug the chair from the wall outlet 4...

Page 12: ...Human Touch LLC 3030 Walnut Ave Long Beach CA 90807 humantouch com...

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