HT-9500/HT-9500X Troubleshooting Guide
3
Power
Step 1: Check the power LED.
Check the status of the power panel LED, located on the back of the
left-hand armrest above the power switch. If the power LED lights, go to
“Step 4: Replace the AC outlet fuse..”
Step 2: Check the power cord.
1. Verify that the power cord is plugged securely into the chair’s power
panel and is not damaged.
2. If the power cord is damaged, replace the power cord.
3. If the power cord connection is not secure, secure it, then recheck
the power LED status.
4. If the power LED lights, but there is still no massage mechanism
movement, see
"Step 4: Replace the AC outlet fuse." on page 3
.
Step 3: Check the wall outlet.
1. Plug a different device into the AC outlet into which the chair is
plugged.
2. If the device does not work (is not receiving power), the AC outlet is
most likely not working. Plug the chair into a different AC outlet to
verify that it receives power.
Step 4: Replace the AC outlet fuse.
Even though the power panel LED (located on the back of the left-hand
armrest) is lit, the AC outlet fuse may still be blown or broken, which
interferes with the remote control function. Replace the fuse.
The AC outlet fuse is the left of the two fuses, located on the power
panel.
To replace the fuse:
1. Turn the power switch to OFF and unplug the chair from the wall
outlet.
2. Using your fingers, turn the fuse holder knob (located on the power
panel) approximately 1/8 turn counter-clockwise.
The fuse holder pops out.
3. Replace it with a new fuse of the same rating.
