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HT-9500/HT-9500X Troubleshooting Guide
4. Reinsert the fuse holder into the power panel, then turn it 1/8 turn
clockwise to secure it.
5. Plug the chair back into the wall outlet and turn it on.
6. Verify that the remote control LEDs now light.
Step 5: If the chair is still not receiving power, replace the
backrest.
Remote
If the remote control beeps repeatedly even when you are
not pushing any buttons:
The HT-Connect board is not working properly. Replace the HT-Connect
board. If this problem is occurring and you have already replaced the
HT-Connect board, replace the HT-Connect board again, along with the
remote. If this does not resolve the problem, replace the backrest.
If one or more remote control LEDs do not light when you
push the corresponding button, but the function the button
controls works properly:
The remote control is not working properly. Verify that the remote control
cable connection to the backrest cover is secure. If that does not solve
the problem, replace the remote.
If the remote control LED lights but the function it controls
is not working properly:
The problem is most likely in the function controlled by the remote, not
in the remote itself. See the section pertaining to the function that is not
working for further diagnosis.
Foot and Calf Massager
The foot and calf massager collides with the seat when I try
to retract it, and then it shuts down:
NOTE
Do not attempt to retract the foot and calf massager while
sitting on the front edge of the seat cushion—this may cause
the foot and calf massager to collide with the seat.
