HumanWare
www.humanware.ca
Victor Reader ClassicX 3.3 User’s Guide
19
V6
4. What should I do if my CD skips or stops playing?
Poor quality CDs or CDs with fingerprints or scratches will often not play properly or not
play at all. Eject the CD. Try cleaning it using a soft lint free cloth or CD cleaning cloth,
which can be purchased at most stores that sell CDs. Do not use paper towel or tissues.
Clean the surface of the CD from the middle towards the outer edge in straight lines. Do
not use a circular motion. If the CD still does not play, it should be inspected for
scratches. Scratched CDs should be returned for replacement.
5. Do I need to clean the CD drive or laser reading lens?
No. The type of drive used in the Victor players does not require cleaning.
6. May I attach a Braille or other label to the CD?
No. The label can adversely affect the balance of the CD as it spins at high speed. Also,
if the label should come loose inside the player it will very likely damage the CD-ROM
drive. If you receive a CD with a Braille or other non manufacturer’s label you should
remove it.
7. Why do I sometimes hear the message, “Please Wait”, when I press a key even though
there is a CD loaded?
This may happen if you press keys too soon after inserting the CD or turning On the
player. Victor Reader requires some time to scan the disk and load the DAISY navigation
information. After turning your player On or inserting a CD, you should wait until Victor
Reader announces the book title before you press any keys.
8. What does the message, “No book on disk” mean?
This is the message Victor Reader issues if it does not recognize the type of CD. Victor
Reader can only play DAISY, MP3, or audio CDs.
9. What does the message, “Audio format not supported” mean?
The CD has audio files that Victor Reader recognizes but the files are formatted in a way
that is incompatible with the Victor Reader software. You should notify HumanWare
technical support.
10. Can I damage my Victor Reader by playing a scratched CD?
No. The CD reading lens does not come in contact with the CD surface so it will not be
damaged if the CD is scratched. It will also not be subject to wear from repeated plays as
with cassette players.
7.4 General
1. What should I do if the On/Off key is not working?
If no beep is heard when you press the On/Off key first ensure the player is plugged into
the AC power source. If the On/Off key is still not working, press and hold it down for 10
seconds. This will reset the player. Then press it again and Victor Reader should beep
and start normally.
2. Can the internal Victor Reader software be updated?
Yes. When HumanWare upgrades the Victor Reader software, customers are able to
install the new software by simply inserting a special upgrade CD into the player, which
automatically refreshes its internal software program. The upgrade CD may be obtained
from HumanWare customer support, directly downloaded from the HumanWare website,
or from some dealers who provide this support.
3. Should I delete bookmarks to save memory space?
No. Victor Reader can store over 1500 bookmarks spread over many books. Even if you
exceed this large number Victor will replace the bookmarks that were used the least
often. So, you only need to delete bookmarks if you do not want them.
4. Why does the volume control not work for my headphones?
