12
Problems and Cures
Symptom
Recharging control lights
do not show when batteries
or receiver are placed into
the transmitter.
Middle recharging control
light does not show when
a receiver is placed in the
charging cradle.
Side recharging lights do
not show when a battery is
placed in the side charging
compartments
No sound is heard from the
receiver
Poor or distorted sound
Battery pack does not give
expected operating time
per charge
Cause & Solution
Check that the transmitter power supply is
correctly connected to the transmitter and mains
power socket.
No contact is made between the charging
contacts and the receiver.
Check that the receiver is correctly placed into
the cradle.
Check that a battery is correctly inserted into the
receiver.
No contact is made between the charging
contacts and the battery. Check that a battery is
correctly inserted into the transmitter.
Transmitter is not correctly connected to TV/HiFi
etc.
TV/HiFi is not turned on/output not switched on,
refer to your other equipment instructions.
Check battery is placed correctly in receiver.
Replace battery with a fully charged one.
Check “line of sight” to the transmitter is not
obstructed
Check the transmitter and receiver are within 12
metres
Plasma TVs can cause Infrared disturbance you
may need to change to another listening system.
Replace battery with a fully charged one.
Battery pack is not fully charged
Battery pack has reached its’ recharging limit
and needs replacement