After-sales Service
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1. Please use the product standard AC power adapter which is suitable for AC100 ~ 240V voltage.
2. Please use clean tap water to prevent large foreign objects or scale blocking the water outlet,
which may cause slowly refilling or water leakage.
3. Do not use pure water (conductivity ≤ 20us / cm), such as distilled water or reverse osmosis
filtered water, to fill in the product, otherwise it may not work properly.
4. If you are using the watersoften filter, it is recommended to replace every 2 months according to
the regional water quality conditions.
5. Ensure that the product is placed in a horizontal plane, otherwise it may affect the mist output or
cause water leakage.
6. Do not add water into the main unit through the air outlet. If the product is dumped accidentally
and the main unit is watered, please cut off the power immediately then pour out the water inside
the main unit and dry it in a ventilation room for about 3 days before using again. If any abnormal
situation happened when using it again, please contact your local dealer.