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10. Backup or firmware upgrade through USB memory stick cannot be made though it is
detected by the NVR.
1) USB memory stick should be formatted by FAT or FAT 32 or NTFS
2) It is not allowed to use the partitioned and/or password-encoded USB memory
11. Time sync through NTP server doesn’t work.
NTP server requires DNS server address. Please check if DNS server address is correct
at [Network] tab.
12. E-mail transmission doesn’t work in using E-mail notify function.
1) E-mail notify function works based on SMTP service.
Please check if the sending mail address is correct and if the mail server supports
SMTP service.
2) SMTP service is provided based on DNS. Please check if the DNS server address is
correct at [Network] tab.
13. There is an error message shown as “Maximum user exceeded” at the remote
software.
In order to assure of system stability, NVR has the limitation on the number of remote
connection. Please check how many users are in connection to the NVR.
For your information, the number of connection from IE & MMS is also
14. How can users find the stream of IP camera.
User can find the set menu of IP Camera. Please refer to the manual of IP Camera to get more
details
Summary of Contents for HNR-3016GN
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