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Hunter Pacific International  –  www.hunterpacific.com.au 

Fan Owner Warranty & Operations Manual 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Remotes Control Systems FAQ 

 

What speed should the fan be started on using a remote control?  
Your ceiling fan should always be started on high speed. Starting your fan on high speed is better for 
the motor and will help the motor last longer.  High speed gives your fan full voltage which means your 
fan does not have to struggle to start.

 

 

Will the fan speed be affected if the fan is remote controlled rather than wall controlled?  
Yes, this is because wall controlled fans have matching speed capacitors for each fan model. Remote 
controls only have one universal set of internal speed capacitors for all fans. 
 
Why can’t I operate my fan from a wall controller as well as a remote control? 
 
The remote control receiver in the fan requires full voltage to operate. If a wall control is used then the 
receiver will not get full voltage and may be damaged. 
 
What is an isolation switch and do I have to have one?  
An isolation switch is a separate switch installed on the wall or in the switchboard (note this is not a 
wall controller). This switch looks like a light switch and is only be used to interrupt power to the 
receiver in your fan. We require your installing electrician to fit an isolation switch so power can be 
turned off for maintenance (eg. changing light globes), to prevent surge/storm damage or in case the 
receiver fails. 
 
Can I use Hunter Pacific remote controls to operate other products?  
The use of a Hunter Pacific remote control on any item other than those specified is not recommended 
and will void your remote control warranty.  
 
How often should I change the battery in my remote control?  
Hunter Pacific recommends that you change the battery in your remote hand piece every 6 months to 
avoid battery leakages.  
 
3)  

Pull Cord Operation

 

 
Pull cord ceiling fans are fans that can be operated using a pull cord chain which hangs from the 
bottom of the fan.  A pull cord can be installed and operated several ways: 
 
1) Pull cord fan with an isolation switch: 
The fan must be turned on at the isolation switch for the fan to work. Always use the pull chain before 
isolation switch to turn off the fan so you know the fan control is indeed off. 
 
2) Pull cord fan with a remote control: 
Pull chain should always be left on high speed position during fan operation. You should then control 
your fan speeds using the remote control. The fan will run slowly if the pull cord is not set to high. 
 
3) Pull cord fan with a wall controller: 
Pull chain should always be left on high speed position during fan operation. You should then control 
your fan speeds using the wall controller. The fan will run at the slowest speed selected by either the 
wall control or pull cord. If fan is too slow, check one control is left on high speed. 
 
4) Pull cord fan with light: 
The light should be operated on a separate wall switch if the fan is not on a remote control. 

 

5) Pull cord fan wired directly with no other switch: 
An isolation switch must be used. See the remote control FAQ above. Pull cord speeds are: 
1st pull = High speed, 2nd pull = Medium speed, 3rd pull = Low speed and 4th pull = off. 

 

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Summary of Contents for Aurora Alternatives

Page 1: ...details as well as proof of purchase Please ensure your product purchase and installing electrician s details are recorded on the back of this booklet purchase receipts should be stapled onto the space provided inside this booklet Hunter Pacific Ceiling Fans Fan Owner Warranty and Operational Manual Hunter Pacific International www hunterpacific com au ...

Page 2: ...ontroller Operation 3 Wall Controller FAQ 3 Remote Control Operation 3 Remote FAQ 4 Pull Cord Operation 4 Summer Winter Switch Operation 5 General Maintenance 6 Basic Trouble Shooting Tips 7 Warranty Information 9 Recording Product Purchase Installing Electrician Details 11 Recording Remote Dipswitch Settings 11 TABLE OF CONTENTS ...

Page 3: ... not included Customers have told us they prefer to use existing wall plates or or choose their own wall plates to match their décor Often customers prefer to have more than one switch on their wall plates Why can t Hunter Pacific fans be installed on to variable or solid state controllers Solid state and other variable wall controllers will cause a vibration humming noise in the ceiling fan 2 Rem...

Page 4: ...ther products The use of a Hunter Pacific remote control on any item other than those specified is not recommended and will void your remote control warranty How often should I change the battery in my remote control Hunter Pacific recommends that you change the battery in your remote hand piece every 6 months to avoid battery leakages 3 Pull Cord Operation Pull cord ceiling fans are fans that can...

Page 5: ... fan will spin to push air down the centre of the fan producing a cooling breeze Air is blown down producing a cool breeze NOTE The summer winter switch must always be locked into one of the two position for the fan to operate Always check the switch is locked into its correct position after cleaning If the switch is placed between positions the fan will not work An upward airflow will push warm a...

Page 6: ...eel blade fans be used outdoors or for very humid installations If wooden blades are used outdoors or in humid locations the timber may swell Plated metal will corrode if condensation and contamination is not removed Replacement blades are inexpensive and swelling or corrosion is not covered by warranty Ideally your fan indoors or outdoors should be cleaned every 3 to 4 months Removing blades fan ...

Page 7: ...forming any of the following Cannot start fan Check reversing switch is pushed fully up or down or fully left or right If the fan is on a remote check the isolation switch is turned on If the fan is on a remote check dip switch settings on remote hand piece match the dip switch settings you wrote down in this booklet If pull cord fan check the pull cord chain is set on high speed turn on the isola...

Page 8: ...ing draft is required The distance between the ceiling and the ceiling fan blades may be too small Increasing this distance will help the fan perform more effectively Hunter Pacific offers a range of down rods to solve this issue Remember legally there must be at least 2 1metres between your ceiling fan blades and the floor Hunter Pacific recommends at least 2 4metres for metal fans You should als...

Page 9: ...o as a complimentary free item only and not covered by warranty LIGHT KITS Hunter Pacific light kits including ballasts transformers or controllers have a 12 month warranty period Light globes if supplied are done so as a complimentary free item only and not covered by warranty Corrosion is subject to the same limitations as for fans above What is in home warranty Hunter Pacific offers a 2 year in...

Page 10: ... products are installed in a location requiring special access equipment such as scaffolding or scissor lifts etc the cost of providing installing and operating special access equipment must be borne by the site owner The need for or use of such equipment must be stated when booking a service call Charges will be levied for Hunter Pacific International to arrange special access equipment and these...

Page 11: ...Customer Name Installation Site Address INSTALLING ELECTRICIAN DETAILS Electrical company and Electrician Name License No Telephone Mobile Install Date PURCHASE DETAILS Qty Product Name Purchase Place Purchase Date PRODUCT DETAILS Qty Product Name Install Area Colour Size Record your remote dip switch settings Use arrows to indicate the whether switches are pushed up or down on your remote hand pi...

Page 12: ... Pty Ltd Head Office Building 8 256 New line Road New Line Business Park Dural NSW Australia www hunterpacific com au ABN 18 063 521 666 National Warranty Line 1300 360 280 Available Monday to Friday from 9am to 5pm AEST UMU V1 2 ...

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