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Hunter Pacific International  –  www.hunterpacific.com.au 

8

Fan Owner Warranty & Operations Manual 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

Some slight wobble is normal, especially if the fan is on an extension rod.  Ceiling fans tend to move 
during operation because they are not rigidly mounted. Hunter Pacific fans use a ball joint and bracket  
and thus a fan may move a couple of centimetres when operating. This does not suggest the fan 
could fall providing our installation instructions have been followed. Please note not all ceiling fans are 
identical even if they are the same model, some fans may spin faster and some may wobble more 
than others.  

 
Fan is not moving much air:  

  Check the reversing switch of the fan is in its correct position, the reverse switch should only be 

pushed into Winter position during the cold months of the year when you want to circulate warm 
air. The reversing switch should be put back into its Summer position during the warmer months 
of the year when a cooling draft is required. 

  The distance between the ceiling and the ceiling fan blades may be too small. Increasing this 

distance will help the fan perform more effectively, Hunter Pacific offers a range of down rods to 
solve this issue. Remember, legally there must be at least 2.1metres between your ceiling fan 
blades and the floor. Hunter Pacific recommends at least 2.4metres for metal fans. 

 
You should also consider these factors: 

  Does the room have too many items which may be obstructing efficient airflow? 

  Is the fan too small for the size of the room?  

 
Light is not working:  

  Replace light globe. 

  Switch off fan completely - make sure the light globe is secured properly into the light kit. 

  If a halogen globe feels loose, then make sure the movable white, ceramic globe holders (at each 

end of the globe) are not frozen or stiff. Gently pushing or pulling the holders should help them to 
move freely.  

  If the fan is on a remote - Check for flat battery in the hand piece.  

  If the fan is on a remote - Check dip switch settings on hand piece match the ones you wrote 

down in this booklet. 

 
 

If in doubt call the Hunter Pacific International warranty line - 1300 360 280 

Summary of Contents for Aurora Alternatives

Page 1: ...details as well as proof of purchase Please ensure your product purchase and installing electrician s details are recorded on the back of this booklet purchase receipts should be stapled onto the space provided inside this booklet Hunter Pacific Ceiling Fans Fan Owner Warranty and Operational Manual Hunter Pacific International www hunterpacific com au ...

Page 2: ...ontroller Operation 3 Wall Controller FAQ 3 Remote Control Operation 3 Remote FAQ 4 Pull Cord Operation 4 Summer Winter Switch Operation 5 General Maintenance 6 Basic Trouble Shooting Tips 7 Warranty Information 9 Recording Product Purchase Installing Electrician Details 11 Recording Remote Dipswitch Settings 11 TABLE OF CONTENTS ...

Page 3: ... not included Customers have told us they prefer to use existing wall plates or or choose their own wall plates to match their décor Often customers prefer to have more than one switch on their wall plates Why can t Hunter Pacific fans be installed on to variable or solid state controllers Solid state and other variable wall controllers will cause a vibration humming noise in the ceiling fan 2 Rem...

Page 4: ...ther products The use of a Hunter Pacific remote control on any item other than those specified is not recommended and will void your remote control warranty How often should I change the battery in my remote control Hunter Pacific recommends that you change the battery in your remote hand piece every 6 months to avoid battery leakages 3 Pull Cord Operation Pull cord ceiling fans are fans that can...

Page 5: ... fan will spin to push air down the centre of the fan producing a cooling breeze Air is blown down producing a cool breeze NOTE The summer winter switch must always be locked into one of the two position for the fan to operate Always check the switch is locked into its correct position after cleaning If the switch is placed between positions the fan will not work An upward airflow will push warm a...

Page 6: ...eel blade fans be used outdoors or for very humid installations If wooden blades are used outdoors or in humid locations the timber may swell Plated metal will corrode if condensation and contamination is not removed Replacement blades are inexpensive and swelling or corrosion is not covered by warranty Ideally your fan indoors or outdoors should be cleaned every 3 to 4 months Removing blades fan ...

Page 7: ...forming any of the following Cannot start fan Check reversing switch is pushed fully up or down or fully left or right If the fan is on a remote check the isolation switch is turned on If the fan is on a remote check dip switch settings on remote hand piece match the dip switch settings you wrote down in this booklet If pull cord fan check the pull cord chain is set on high speed turn on the isola...

Page 8: ...ing draft is required The distance between the ceiling and the ceiling fan blades may be too small Increasing this distance will help the fan perform more effectively Hunter Pacific offers a range of down rods to solve this issue Remember legally there must be at least 2 1metres between your ceiling fan blades and the floor Hunter Pacific recommends at least 2 4metres for metal fans You should als...

Page 9: ...o as a complimentary free item only and not covered by warranty LIGHT KITS Hunter Pacific light kits including ballasts transformers or controllers have a 12 month warranty period Light globes if supplied are done so as a complimentary free item only and not covered by warranty Corrosion is subject to the same limitations as for fans above What is in home warranty Hunter Pacific offers a 2 year in...

Page 10: ... products are installed in a location requiring special access equipment such as scaffolding or scissor lifts etc the cost of providing installing and operating special access equipment must be borne by the site owner The need for or use of such equipment must be stated when booking a service call Charges will be levied for Hunter Pacific International to arrange special access equipment and these...

Page 11: ...Customer Name Installation Site Address INSTALLING ELECTRICIAN DETAILS Electrical company and Electrician Name License No Telephone Mobile Install Date PURCHASE DETAILS Qty Product Name Purchase Place Purchase Date PRODUCT DETAILS Qty Product Name Install Area Colour Size Record your remote dip switch settings Use arrows to indicate the whether switches are pushed up or down on your remote hand pi...

Page 12: ... Pty Ltd Head Office Building 8 256 New line Road New Line Business Park Dural NSW Australia www hunterpacific com au ABN 18 063 521 666 National Warranty Line 1300 360 280 Available Monday to Friday from 9am to 5pm AEST UMU V1 2 ...

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