SERVICE
＆
WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Where a failure does not amount to a major failure, we are entitled to choose between providing
you with a repair, replacement or refund. To obtain compensation, you would need to provide
documentary evidence of the loss or damage suffered, and documentary evidence that such loss
or damage was a reasonably foreseeable consequence of a failure by us to comply with a
consumer guarantee under the Australian Consumer Law. Such evidence may include
photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the
loss or damage.
In addition to all rights and remedies to which you may be entitled under the Competition and
Consumer Act 2010 (Commonwealth) and any other relevant legislation, the manufacturer
warrants this product to be free from defects in materials or workmanship for a period as stated
on the packaging from the date of purchase.
In order to claim under this warranty, you will need to bring the product to the store of purchase,
along with proof of purchase (typically this will be a receipt). Any cost incurred by you in bringing
the product to the service desk will be borne by you. We will then, at our option, either repair or
replace the product, or refund your money and take back the product.
Our liability under this manufacturer’s warranty is subject to us being satisfied that a defect was
caused by defective workmanship or materials, and was not caused by or substantially
contributed to by other factors, or circumstances beyond our control, including (but not limited to)
defective installation, maintenance or repair, alteration or modification of the product in any
manner not recommended by the manufacturer or any neglect, misuse or excessive use.
The benefits conferred by this manufacturer’s warranty are in addition to all rights and remedies
conveyed by the Competition and Consumer Act 2010 (Commonwealth), and any other statutory
rights to which you may already be entitled, and this warranty does not exclude, restrict or modify
any such rights or remedies that are implied by law.
HUNTER PRODUCTS
Level 2, 424 Warrigal Road Moorabbin 3189
Ph: 1800 224 094
Email: enquiries@hunterproducts.com.au
