TROUBLESHOOTING
27
Problem
Rechargeable battery needs recharging (continued)
Solution
Reinserting the Rechargeable Battery Wand into the Mount
■
Match the direction of the arrow on the underside of the battery wand with
the arrow on the battery mount.
■
Insert the nose of the battery wand into the cavity of the battery mount.
■
Push the battery wand flush into the mount until the battery snaps into place.
Problem
The battery is charged but the shade does not operate.
Solution
If your rechargeable battery wand is charged but not working, it may be due to
its physical location in your window. This UL Certified product can operate in
temperatures up to 176°F (80°C). If the temperature in your window exceeds
this, its safety feature will shut the battery off temporarily. The battery
will turn back on once the temperature lowers into the operable range. If
you anticipate the rechargeable battery wand consistently exceeding this
temperature limit, please reinstall in a location that avoids direct sunlight.
Problem
The shade stops before hitting the bottom rail.
Solution
Adjust the tension brackets so that the tension cables are parallel to the side rails.
Verify that the side rails are installed in the correct orientation.
Reset the travel limits. See “Resetting the Shade (If Necessary)” on page 23.
Problem
Adjacent shades do not stack evenly.
Solution
If one shade is stacking tighter than another, it may have been reset. Lower
and raise the shades to loosen the stack. The shade stack on both shades
should be within
5
⁄
16
" of each other.
Reset the shade. See “Resetting the Shade (If Necessary)” on page 23.
Problem
The shade operates slowly.
Solution
Replace the batteries in the battery wand(s). See "Batteries in the battery
wand need to be replaced" on page 28.
Larger shades use a different internal gear box and may move at the half the
speed of smaller shades.
Problem
There is some slack in the drive belt.
Solution
The drive belt should have some slack when the shade is stacked. This is
normal. Tightening the tension screws will not remove the slack.
Summary of Contents for Applause
Page 33: ...CHILD SAFETY 31 ...
