OPERATION
13
Resetting the Drapery (If Necessary)
Calibration Reset
The calibration reset is used to calibrate the drapery’s travel limits.
1. Press and hold the programming button for approximately 6 seconds. The drapery will move
slightly. Release the programming button (the light flashes red).
2. The drapery will move to its fully open position to reestablish the OPEN travel limit, then
move to the fully closed position to set the CLOSE travel limit. The drapery will move
slightly twice to indicate that the travel limits were reset.
Resetting Drapery Programming
This reset erases all programming from memory, including group assignments, preventing any
input device from operating the drapery. Its primary use is during installation to correct group
and network assignments. This reset does not affect travel limits.
1. Press and hold the programming button for 12 seconds. The shade will move slightly once
after 6 seconds, then again after 12 seconds. Release the button.
2. Refer to “Joining a Drapery to a Group” on page 9 to program the drapery to a group.
Troubleshooting
If your drapery is not operating correctly:
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First review the guide that came with your control device.
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Refer to the following troubleshooting procedures for specific solutions for your drapery.
If questions remain, please contact the Hunter Douglas Customer Information Center at
1-888-501-8364.
Problem
The drapery does not hang correctly.
Solution
Check that the drapery is attached to the carriers correctly, alternating
between the front and back tracks.
Check that the headrail is level.
Check that there are no obstructions to the drapery.
Check that there are no obstructions to the movement of the drapery, such as
a cord caught in the brackets.
