HunterDouglas Solera EasyRise, Installation Operation Care

The Hunter Douglas

®

 Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying 

experience when selecting, purchasing and living with your window fashion products. If you are not 
thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit 

hunterdouglas.com

. In support 

of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.   

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the 

window fashion product or components found to be defective.  

COVERED

BY A LIFETIME LIMITED WARRANTY

TO OBTAIN WARRANTY SERVICE

NOT COVERED

BY A LIFETIME LIMITED WARRANTY

•  Hunter Douglas window fashion products are 

covered for defects in materials, workmanship or 

failure to operate for as long as the original retail 

purchaser owns the product (unless shorter 

periods are provided below).

•  All internal mechanisms.
•  Components and brackets.
•  Fabric delamination.
•  Operational cords for a full 7 years from the date

of purchase.

•  Repairs and/or replacements will be made with 

like or similar parts or products.

•  Hunter Douglas motorization components are 

covered for 5 years from the date of purchase.

1.  Contact your original dealer (place of purchase) for warranty assistance.
2.  Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to 

service locations.

3.  Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for 

assistance in obtaining warranty service or for further explanation of our warranty.

NOTE:

 In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for 

incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states  

do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or 

limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other 

rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.

•  Any conditions caused by normal wear and tear.
•  Abuse, accidents, misuse or alterations to the 

product.

•  Exposure to the elements (sun damage, wind, 

water/moisture) and discoloration or fading over 

time.

•  Failure to follow our instructions with respect to

measurement, proper installation, cleaning or

maintenance.

•  Shipping charges, cost of removal and 

reinstallation.

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