22
ISSUE
CAUSE
RESOLUTION
THE
A
P
PL
IAN
CE
Creosote build-up in chimney
Wood with moisture content over 20%
Use dry seasoned wood (less than
20% moisture content). Operate
at a high temperature for short
periods each time the appliance is
used to avoid large build-ups of
tars and creosotes.
Tar coming from flue joints
Appliance operated at continuous low
temperatures
Operate at a high temperature for
short periods each time the
appliance is used to avoid large
build-ups of tars and creosotes.
See user instructions for correct
use of air control
Using poor quality wood
Use dry seasoned wood (less than
20% moisture content).
Dirty firebricks/glass
Wood with moisture content over 20%
Use dry seasoned wood (less than
20% moisture content).
Glass blackening
Using poor quality wood
Use dry seasoned wood (less than
20% moisture content).
Low flue draught
Speak to your installer.
Incorrect use of air control
See user instructions for correct
use of air control
Appliance operated at low
temperatures continuously
Operate at high output for short
periods. See instructions for
correct use of air control.
FLUES
Flue systems have two main functions:
1)
To remove the smoke, fumes and combustion gasses from the building safely and efficiently
2)
To provide a sufficient amount of flue draught (suction) in the appliance to ensure the fire keeps
burning correctly.
The flue draught is caused by rising hot gases when the appliance is burning.
If any flue issues persist then speak to your installer before continuing to use the stove.
STOVE CARE PRODUCTS
All replacement parts and stove care products are available from our website shop
PRODUCT
CODE
Glass Cleaner (150mm Aerosol)
SCPGC
Fire Cement (500gm)
SCPFC500
Rope Glue (25ml)
SCPGLUE25ML
Gauntlet Gloves (Pair)
SCPGNTGLV
Touch up Paint with Brush (236ml)
SCPPB
Spray Paint (400ml)
40.011400
Black Chrome Handle
ECIC04063BC
Stainless Steel
ECIC04063SS
Flue Damper (taller flue collar needed CH05010)
HHR99992
MULTIFUEL CONVERSION KIT
Aspect 80B
JPA80B
