19
Problem
Cause
Solution
Pump-out
Building circuit breaker tripped.
Reset breakers or move cords to other outlets
not working
Faulty power cord
Replace cord (AX32)
Faulty switches or internal wiring
Check wiring & test switches - Repair as needed *
(NM5714)
Optional
Pump-out pump faulty
Replace pump-out pump (NM5053)
Auto
Pump-Out
Pump-out pump clogged
Clean pump-out - Keep recovery tank clean - Use Hydro-
Filter
Outlet check valve stuck
Clean or replace check valve
Discharge hose restricted
Un-kink, clean out or replace hose
Float switch stuck
Clean switch make sure float slides up & down easily
Float switch faulty
Replace float switch (NM5054)
Vacuum
Building circuit breaker tripped.
Reset breakers or move cords to other outlets
Motor
Faulty power cord
Replace cord (AX32)
not running
Faulty switches or internal wiring
Check wiring & test switches - Repair as needed *
Vacuum motor faulty
Replace vacuum motor (AV010)
Loss of
Vacuum motor faulty
Replace vacuum motor (AV010)
Vacuum
Vacuum motor gasket damaged
Replace gasket (PA010)
Recovery tank lid gasket damaged Replace gasket (NM5059)
Drain valve open
Close valve
Drain valve leaking
Repair or replace drain valve (PEA11)
Vacuum motor hoses loose /
leaking
Reconnect or replace vacuum motor hoses
Vacuum hose or tool clogged
Clean out vacuum hoses and tool
Vacuum hoses or cuffs leaking
Replace vacuum hoses, cuffs & connectors as needed
Recovery tank full
Drain tank
Float shutoff filter clogged
Clean float shutoff filter
Ball stuck in float shutoff
Repair or replace float shutoff (NM5037)
Pump-out Check Valve stuck open Clean out or replace check valve(NM5052)
Recovery tank damaged
Replace recovery tank
Chemical not
Solution tank not filling
Check & repair auto fill assembly
feeding
Chemical hose restricted
Un-kink, shorten, clean out or replace hose
Filter screen plugged
Clean or replace filter (PDE100-11P)
Optional
Auto-Fill
Low Incoming Water Pressure
Set chemical bottle on top of machine – Shorten Chemical
hose – Find other water source.
Wrong size metering tip
Change metering tip
Chemical proportioner faulty
Replace chemical proportioner (PDE61-22-3)
Check valve in filter faulty
Replace filter (PDE100-11P)
Tool won't
Jets clogged
Clean out or replace jets
spray - low or
Inline filter clogged
Clean out or replace filter
uneven spray
Jets worn
Replace jets
Jets not aligned properly
Re-align jets
Tool valve faulty
Repair or replace valve
Quick connects or hoses restricted Clean out or replace quick connects and/or hoses
* To reduce the risk of fire electrical shock or injury repairs to wiring should only be performed by
experienced service technicians.
If you are not experienced in checking electrical wiring contact your nearest authorized service
center to perform tests and repairs to wiring and switches.
