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HOT TUB WATER BALANCE – GENERAL OVERVIEW 

NOTABLE POINTS 

• The reliability and longevity of your hot tub support equipment 

are directly related to how well water quality is maintained! 

• The small volume of water in your hot tub is easily affected by 

the introduction of oils, lotions, perspiration and chemicals. It is 
imperative that you give your hot tub regular attention to main-
tain clean, safe and balanced water to prevent premature dam-
age and/or failure (corrosion/calcification) to the support equip-
ment. Maintaining proper hot tub water balance and sanitizer 
levels is extremely important. Neglected hot water will allow 
bacteria to quickly spread. 

• The mineral content of hot tub water increases due to water 

evaporation, sanitizers and other chemicals. If the mineral con-
centration, particularly calcium, becomes too high, the minerals 
will literally “drop” or precipitate out of the water and deposit on 
the hot tub walls, plumbing, jets, in the filter and on the heater 
element. 

• It is very important that pH be checked frequently and main-

tained in the recommended range as indicated in the chart 

WA-

TER BALANCE

 

SUMMARY FOR YOUR HOT TUB 

• It is also very important that Total Alkalinity (the ability of the 

water to resist a change in pH) be maintained in the recom-
mended range as indicated in the chart 

WATER BALANCE 

SUMMARY FOR YOUR

 

HOT TUB

 

• Although there may be two identical hot tub models right next 

door to each other, the maintenance requirements will be differ-
ent, dependant on such factors as: 

– bather load 
– frequency of use/quantity of bathers 
– different body chemistry 
– sun vs. shade 
– temperature 
 
For these reasons, it is very important to develop proper hot tub 
water maintenance habits and follow your Hydropool retailer’s 
recommended water maintenance procedures. 

 
 

• Never pre-mix chemicals with each other 

prior to adding to hot tub water. 
• Add only one chemical to the water at a time. 
• Always add chemicals to water and not vice-versa. 
• Chemicals may be corrosive, so handle with care and 
store in a cool dark place. 
• Never smoke near chemicals as most are flammable 
• Ensure any spilled chemicals are carefully cleaned up 
immediately. 
• Always have the POISON CONTROL telephone number 
handy in the event of an emergency. 
• Keep chemicals out of children‘s reach 
• Wear safety glasses and gloves when handling chemi-
cals. 

Heater and other component failure due to 
improperly maintained pH or Total Alkalinity 
is not covered under warranty. 

CHEMICAL HANDLING SAFETY HINTS 

INITIAL WATER FILL & BALANCE 

Make sure the hot tub water is circulating and above 20°C 

(68°F)  

Add a sequesterant (stain and scale controller). Allow water 

to circulate for an hour before adding anything else to the hot 
tub water. 

Add a Shock / oxidizing agent . 

Add sanitizing tablets (Bromine or Chlorine) to the dispenser:  

Built in dispenser

: if your Hydropool hot tub was ordered with 

the optional built in bromine/chlorine dispenser, (located under 
the basket of the cartridge filter housing), 

refer to section 

CARTRIDGE FILTER for details on removing and re-
installing the lid.

 Once the filter lid is removed, you’ll notice a 

clear 2.5 cm (1 in.) tube extending from the bottom of the bas-
ket. Expose the large Refill hole at the end of the tube and add 
5 or 6 tablets. Do not overfill dispenser as performance will be 
affected. Turn to expose the most number of smaller holes and 

allow water to circulate for 3 to 4 hours 
before testing level. Adjust to lesser num-
ber of holes as necessary to maintain a 
level of 2-4 PPM Sanitizer. 

Floating dispenser

: As above, add 6 or 7 

tablets, adjust initially to ‘5’, allow water to 
circulate for 3 to 4 hours, then test. The 
tablets will dissolve slowly over a 10-14 
day period, depending on dial setting, and 
use of the hot tub.  
5) Test pH and Total Alkalinity and adjust 
accordingly. 

WARNING 

Summary of Contents for Serenity Hot Tubs

Page 1: ......

Page 2: ...Display Messages 22 23 Optional Variable Air Therapy System Control 23 Jet and Feature Operation 24 25 Jet Identification Chart 24 Jet Water Flow Adjustment 24 Jet Air Flow Adjustment 24 Interchanging...

Page 3: ...ns in this manual before electrically connecting your hot tub and adding water The following pages contain valuable information and pointers that will save you both time and money as well as help you...

Page 4: ...F THIS SPA OR HOT TUB 13 CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER TEMPERATURE EXCEEDS BODY TEMPERATURE 37 C 98 6 F 14 DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER 15 NEVER OPERA...

Page 5: ...PREVENT UNAUTHORIZED ACCESS BY CHILDREN TO AVOID ACCIDENTS ENSURE THAT CHILDREN CAN T USE THE SPA UNLESS THEY ARE SUPERVISED AT ALL TIMES 2 RISK OF INJURY THE SUCTION FITTINGS IN THIS SPA ARE SIZED TO...

Page 6: ...plashing water inside the home For those who choose an outdoor location hot tub operating temperatures can be adjusted to match the season In colder months many owners will operate their hot tub in th...

Page 7: ...cal plugs outlets and lights within 1 5m 5ft of the hot tub must be G F C I protected Con sult your electrician or local electrical au thority for further details Access to the hot tub must always be...

Page 8: ...r or not the tub is being installed in an area with freeze thaw conditions Hydro pool does not recommend back filling full in ground or partial in ground installations Non freezing climates it is suff...

Page 9: ...company for a tilt and load tow truck with a pulley winch system to pull the skid from the larger trailer to the lower profile tow truck flat bed The hot tub can be gently slid off the low profile tr...

Page 10: ...WG Canada Europe No 8 AWG USA 8 All field installed metal components such as rails ladders drains or other similar hardware within 3 m 10 ft of the hot tub shall be bonded to the equipment grounding b...

Page 11: ...ccordance with the National Electrical Code or the Canadian Electrical Code and all Federal State Provincial and local codes and regula tions in effect at the time of installation Hydropool highly rec...

Page 12: ...C D Circuit Breaker including ampere sizing and selection of conductor size and type must be performed by a qualified electrician in accordance with National Regional and Local Codes and Regulations i...

Page 13: ...ush the button to release the scent into the hot tub and repeat to add more liquid scent as desired please note by turning the button clockwise you can lock it so that any accidental pushing of the bu...

Page 14: ...OD touch or iPAD If your hot tub comes with this option installed you need to activate the App Store Icon from your IPOD menu Type in Balboa Water Group into the search field to find the application a...

Page 15: ...connections and plumbing for minor leaks In the event of a leak ensure all union con nections and pump plugs are tight and all o rings gaskets are in place STARTING Before applying voltage to power u...

Page 16: ...t do this more than 5 times Important Under NO circumstances should the pump s be allowed to operate without priming beyond 5 minutes as this may not only cause unwarrantable damage to the pump it may...

Page 17: ...Be sure that the pump is primed before exiting this mode TEMPERATURE CONTROL FUNCTIONALITY AND ADJUSTMENT SET TIME After the system exits PRIMING MODE it will ask you to SET TIME See the instructions...

Page 18: ...1 ILLUM KEY WHICH CONTROLS THE LIGHTING AND ACTIVATES THE LOW LEVEL PROGRAMMING TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROL...

Page 19: ...WHICH CONTROLS THE LIGHTING AND ACTIVATES THE LOW LEVEL PROGRAMMING TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH TH...

Page 20: ...speed is already operating the 1st press of the pad puts the pump directly into high speed At the main screen begin by pressing TEMP READY MODE READY mode will circulate the water every 30 minutes usi...

Page 21: ...e pump or blower is turned off or times out The pump and ozone generator will run for 20 minutes or more depending on the system OPTIONAL OZONATOR The ozonator operates during FILTER CYCLES only when...

Page 22: ...ter temperature sensor is non functional SnA SENSOR A SERVICE RQD Spa has shut down sensor plugged into Sensor A port not working SnB SENSOR B SERVICE RQD Spa has shut down sensor plugged into Sensor...

Page 23: ...okay make sure that pumps are primed and all gate valves are fully opened Press any topside panel pad to reset RUN PMPS PURG AIR Priming mode occurs when spa is first powered up or when power has bee...

Page 24: ...ntrol is fully opened For maximum operating efficiency the air controls must remain closed when your hot tub is not in use INTERCHANGING JET INSERTS A great feature for custom tailoring the jets in yo...

Page 25: ...tub is equipped with a diverter valve It allows you to direct the flow of the water to different zones in your hot tub ALWAYS return the valve handle to the middle position be fore exiting the hot tub...

Page 26: ...ng upward on the handle 2 Remove the connector cover prior to plugging in your audio source Always keep the cover on when the docking station is not in use 3 Center the device over the Docking Station...

Page 27: ...micals with each other prior to adding to hot tub water Add only one chemical to the water at a time Always add chemicals to water and not vice versa Chemicals may be corrosive so handle with care and...

Page 28: ...e bicarbonate and hydroxide compounds present in the water that deter mines the ability or capacity of the water to resist change in pH Also known as the buffering capacity 11 ALKALINITY BOOSTER raise...

Page 29: ...s in the future Increase filter cycle time Laundry detergent residual in swimwear Prevent by running an extra rinse cycle on washing machine or re rinse well by hand Excess organic contaminants Some o...

Page 30: ...dge in a filter cartridge cleaning solu tion Rinse thoroughly and if possible allow to dry before re installing Hydropool recommends purchasing a second filter so that while the first is cleaning the...

Page 31: ...o remove remaining dirt particles Do not use a wire brush or other devise to clean cartridge element Do not put in dishwasher or washing ma chine RE INSTALLATION 11 Place the cartridge filter back int...

Page 32: ...polished using a soft cloth and acrylic cleaner available at your Hydropool Retailer Important Do not use detergents the re maining residues will adversely affect water chemistry making it difficult...

Page 33: ...a petroleum based lubricant as this will cause premature dete rioration of the lock seal PROTECTING YOUR CABINET WOOD FINISH Some HYDROPOOL hot tub cabinets are made from Western red cedar and are fac...

Page 34: ...ery important ALL water is re moved from the hot tub plumbing before adding Turn pump on for only a few seconds to circulate the anti freeze Unthread and disconnect all unions in the support equip men...

Page 35: ...partial messages try resetting the system by turn ing power to the hot tub off waiting a few minutes then turning power on again If this does not reset the system contact your local Hydropool retailer...

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