HYER® (Reality Robotics Ltd.) believes strongly in the quality
of its products. We guarantee our product, the Big-E (”the
device”) to be free of malfunction due to defect in materials
or workmanship for a period of TWO(2) years from the date of
purchase, excluding the glass and the ceramic heater (which
has a 3 month warranty) from the date of purchase. Glass
parts are not covered by warranty against breakage.
If such a defect is found, an exchange or repair to the device
in question will be issued, at our discretion. The warranty does
not cover damage caused by faulty batteries being inserted
into the device. We do not offer refunds on used products. All
warranted items must have been purchased from our website
(www.gethyer.com), an authorized distributor or authorized
retail location.
In the event that servicing is required due to defect, please
contact our support department for information on where
to send your unit along with a copy of the sales receipt for
warranty service and the unit serial number. Without a valid
sales receipt/proof of purchase, the warranty will not be
honored.
Study this information, the product instructions, and all of
the accompanying literature before using HYER® Products
or any aromatic blend or compound. Likewise, always keep
in mind that this device is extremely efficient in extracting the
bioactive ingredients from any aromatic compound.
Product Disclaimer
The statements and devices shown here and on our website
have not been evaluated by the United States Food and Drug
Administration (“FDA”) or by any other comparable agency
or administration in any other jurisdiction. This device is
not intended to diagnose, treat, mitigate, cure or prevent
any ailment, disease or other conditions. This device is not
intended to administer illegal products of any kind and is
not intended for use with any substance that may affect the
structure or any function of the body. If you have any health
problems consult your doctor or pharmacist before using.
This systems are not designed, nor intended for use with any
material that is not lawful, allergenic, or poisonous or may
cause harm. If you use the HYER® product, you do so at your
own risk. Inhalation is unadvisable and may potentially be
harmful.
Vaporizing does not necessarily eliminate any and all toxins
found in vaporized substances so much care should be taken
prior to use. Our products are not smoking cessation devices.
The lawful and proper use of HYER® Vaporizers is a condition
of sale. Any improper use of the device voids the warranty.
Any illegal use of our devices could subject the user to severe
fines, penalties and/or imprisonment under the law of your
jurisdiction.
No liquid sources of vapor can be used with the device.
Use of liquids is likely to cause damage to this device and
may cause harm or risk of injury to the user. Liquid will boil
in our vaporizers and may burn the user. All comments and
testimonials presented, in any form, by customers are not
and do not represent the opinions of the manufacturers.
This device is intended to be used solely with aromatic
material. You must be 18 or older and respect all local laws to
purchase HYER® Products.
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