hygena AE6BSMP, Operating Instructions Manual

Trouble Shooting

Customer Helpline 

0845 600 4632

Problem

Possible cause                        

Solution

- Oven does not turn on.

- Power is turned off.

- Timer has not adjusted to the 
  day of time.

- Make sure tthe electrical  

- Adjust the timer.  

connections are operational 

and 

switches are set to the open/
on positions.

No heat or oven does not 
warm up.

- Oven temperature control is 

incorrectly set.

- Oven door has been left open.

- Check the oven temperature control  

knob is set correctly.

- Make sure oven door is closed. 

Avoid opening frequently during cooking.

Oven light does not operate.  - Lamp has failed.

- Electrical supply is 

disconnected or switched off.

- Replace lamp according to the 

instructions on page 12.

- Make sure the electrical supply is turned 

on at wall socket outlet.

Cooking is uneven within 
the oven.

- Oven shelves are incorrectly 

positioned.

- Position the shelves towards the top or 

bottom of the oven following cooking 
guidelines. The top of the oven will be 
hotter than the bottom.

 Important

 If problems persist call an 

authorised installation engineer or the 
customer helpline on 

0845 600 4632

.

Basic troubleshooting before contacting service

16