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8.3 Full maintenance
With respect to EN 1717 (was: DIN 1988 part 8/A12) a complete
maintenance program should be carried out once per year by an
expert company for water treatment.
The maintenance procedure for the anual maintenance effort is
decribed in a document of its own that may be received from
HygroMatik upon request.
8.4 Troubleshooting
Problem
Possible cause
Solution
Device not lively
Mains disruption
Check whether power adapter is
plugged in; check fusing; make sure
that mains connection is disruption-
free
Water remains hard
By-pass valve open
Close by-pass valve until desired
blended hardness is accomplished
No salt in brine tank
Fill-in salt
Injector contaminated
Clean injector and screen cage
Salt consumption too
high
Brine FILL parameter wrongly
set
Correct FILL programming
Contact expert company for drinking
water treatment
Loss of capacity
Salt type inadequate
Only use approved pure salt
Raw water hardness has
changed
Check raw water hardness and cor-
rect control valve setting, if required
Brine concentration too low
Allow salt to dissolve for at least 6
hours before start of regeneration
Water is drained during
softening
Control valve piston not in
operating position
Check control valve; press NEXT
and REGEN keys simultanously for 3
seconds to reset control valve
General error code on
control valve
Control valve not properly
functioning
Check control valve; press NEXT
and REGEN keys simultanously for 3
seconds to reset control valve (call
expert for interpretation of error
code)
Summary of Contents for WaterLine Double
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