HYOSUNG MoniMax 5600T, Operator'S Manual

Page 1: ...MoniMax 5600T Operator Manual Copyright Nautilus Hyosung Inc 2009 All right reserved...

Page 2: ...e August 2009 All 1 0 New Publication September 2009 Chapter 3 6 1 1 Updating Chapter 3 6 December 2009 Chapter 3 1 2 Updating Chapter 3 December 2009 Chapter 3 4 1 3 Updating Chapter 3 4 Journal Prin...

Page 3: ...Receipt Printer 3 7 3 6 Journal Printer MDP350 3 8 3 7 Journal Printer T Jpr 3 9 3 8 MCU Magnetic Card Unit 3 10 3 9 CE Control Electronics IOBP 945G 3 11 3 10 CE Control Electronics ECS EG31M 3 12 3...

Page 4: ...3 Supervisor Mode 5 5 5 4 Operator Mode 5 34 5 5 Technician Mode 5 44 6 Appendix A Bill Conditions 6 2 B Receipt Paper Specifications 6 7 C Magnetic Card Specifications 6 11 D Journal Paper and Ribbon...

Page 5: ...MoniMax 5600T 1 Introduction 1 1 Chapter 1 Introduction...

Page 6: ...upport customer s needs 1 2 Basic Features Important features of the MoniMax 5600T ATM is highlighted in the following list 15 inch TFT LCD 1 024 x 768 Pixels Keypad EPP keypad 15 1 privacy filter Opt...

Page 7: ...ontrol Board MCU Magnetic Card Reader Unit VFD Vacuum Fluorescent Display SPR Slip Printer Receipt Printer JPR Journal Printer CDU Cash Dispenser Unit P S Power Supply OPL Operation Panel and Handling...

Page 8: ...MoniMax 5600T 2 Safety Precautions 1 2 Chapter 2 Safety Precautions...

Page 9: ...these precautions may lead to injury or damage to the product Avoid operations not addressed in this manual If you cannot remedy system problems using the methods outlined in this manual please refer...

Page 10: ...rea away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify the equipment unles...

Page 11: ...MoniMax 5600T 3 Hardware Specifications 3 1 Chapter 3 Hardware Specifications...

Page 12: ...MoniMax 5600T 3 Hardware Specifications 3 2 3 Hardware Specifications 3 1 Dimensions Note All unit in this diagram is millimeter Fig 3 1 Dimensions...

Page 13: ...ns 3 3 3 2 Component Name and Locations Fig 3 2 a Component Location of MoniMax5600T Customer Display 15 1 TFT LCD Receipt Printer PCI EPP Cash Dispensing Shutter Function Key VFD Signage MCU with Ant...

Page 14: ...Fig 3 2 b Component Location of MoniMax5600T with Bar Code Reader Customer Display 15 1 TFT LCD Receipt Printer Bar Code Reader Optional PCI EPP Cash Dispensing Shutter Function Key VFD Signage MCU w...

Page 15: ...der Fig 3 3 b LCD customer keypad with bar code reader LCD 15 1 inch TFT LCD XGA Resolution 1024X 768 pixels XGA High contrast ratio High aperture structure Privacy filter Option High speed response W...

Page 16: ...3 4 CDU Features Automatic Shutter 4 denominations Number of cassette 5 Cassette 4 Cash out 1 Retract Huge capacity of 12 000 new notes 3 000 notes X 4 cassette Reject way note by note reject 250 bil...

Page 17: ...5 SPR Slip Printer Receipt Printer Fig 3 5 Receipt Printer Features Thermal line printer with cutter Setting roll paper semi automatically Supporting Black Mark Paper Selectable by dip switch Refer t...

Page 18: ...er Features Dot impact Printing High speed printing through logic seeking control Flexible paper feed setting permits printing in accordance with any user defined format 42columns Alphanumeric Char 2...

Page 19: ...rdware Specifications 3 9 3 7 Journal Printer T JPR Fig 3 7 T JPR Journal Printer Features Direct Thermal printing Alpha numeric 95 graphics 128 international character 32 Printing available within 80...

Page 20: ...8 MCU Magnetic Card Unit Fig 3 8 MCU Magnetic Card Unit Features Motor Driven Type ISO Track 1 2 3 Supporting magnetic card and IC card EMV level 1 2 compliance Having rejection capacity of 50ea Suppo...

Page 21: ...Electronics IOBP 945G Fig 3 9 Control Electronics IOBP 945G Features LGA775 support Intel Pentium 4 Celeron 1 GB DDR Memory 160GB HDD DVD RW Expansion Slots PCI 3 Serial Ports 8 Ports USB Ports 15 Po...

Page 22: ...CE Control Electronics ECS EG31M Fig 3 10 Control Electronics ECS EG31M Features Intel Celeron 4xx Pentium Dual Core E2xxx Core2 Duo Core2 Quad CPUs 1 GB DDR Memory 160GB HDD 1ea DVD RW Window XP Pro...

Page 23: ...Standby Switch 3 Power Selection Switch Power Supply can be selected 110V or 220V by adjusting this switch as installation voltage can be changed 4 Battery Switch In case of power failure or blackout...

Page 24: ...utton To open or exit OSD menus button To move a submenu under OSD menu to the right side or to increase the selected value button To move a submenu under OSD menu to the left side or to decrease the...

Page 25: ...be connected to a dedicated power circuit This circuit must consist of LINE NEUTRAL and GROUND leads connected directly to the power circuit breaker panel This circuit cannot be shared with any other...

Page 26: ...MoniMax 5600T 4 Operating Instructions 4 1 Chapter 4 Operating Instructions...

Page 27: ...e Combination ALWAYS PERFORM THIS OPERATION WITH THE DOOR OPEN If your unit is programmed for Dual Mode each combination must be changed independently Follow these instructions for each combination ch...

Page 28: ...escriptions 2 Insert the setup key into the lock case and turn to the clockwise until it is stopped 3 Then turn the handle clockwise and open the safe door Closing the Security Door 1 Close the Safe D...

Page 29: ...he counterclockwise for more than four times and set to 50 2 Turn to the clockwise and stop at 25 at the third times 3 Turn to the counterclockwise and stop at 50 at the second times 4 Turn to the clo...

Page 30: ...erclockwise for more than four times and set to 50 at left scale indicator as shown in the Fig 4 1 4 Turn to the clockwise and stop at 25 at the third time as shown in the Fig 4 2 5 Turn to the counte...

Page 31: ...re than four times and position at left scale indicator to 10 target number to change 8 Turn to the clockwise for three times and position the scale to 50 target number to change 9 Turn to the counter...

Page 32: ...e dial more than a couple of times while the door is open to see if the door is opened or not Make sure to run the open close test for at least two or three times 12 When all setting is completed info...

Page 33: ...after shutdown is finished 4 2 System Power On Off The Power Supply is located under the control electronics on the upper part of ATM Fig 4 11 Power Supply System Power On System Power Off Warning Do...

Page 34: ...ly lift it up and pull out carefully 2 Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock a cassette cover Then lift up the cassette cover 3 Pull black push...

Page 35: ...less than 3 000 bills per cassette for new bills Make sure that Cash Low Bracket in cassette will not be extruded outside cassette after replenishing cash 5 Unlock the black push plate by pulling it a...

Page 36: ...e key counter clock wise until it is locked Remove the key when it is locked 7 Holding a cassette handle with one hand and supporting the cassette from the bottom with the other hand place the cassett...

Page 37: ...ey turn it clockwise and pull the box lid 3 Take out the rejected and retracted bills from the reject box Then close the box lid and turn the key counter clockwise Precaution Don t recycle rejected bi...

Page 38: ...to Clear Jamming in cash dispenser 1 Turn power off and pull the whole unit of cash dispenser forward while pressing the highlighted green button 2 Move bills to the stacker temporarily by turning the...

Page 39: ...med notes inside cassette feed module 6 If there are jammed notes inside cassette feed module remove them carefully Turn the green knob clockwise or counter clockwise if necessary 7 After clearing jam...

Page 40: ...ey and pull out the rail with pressing the green button to load the receipt printer easily Notes 1 Load a paper roll into the unit with the shape of the roll kept intact Deformed roll may cause jammin...

Page 41: ...of receipt roll and mount it onto the charger 3 Have receipt paper go down the white tension bar as shown the left picture and then pull it forward 4 Push the receipt paper inside the supporting brack...

Page 42: ...lain the basic concept of receipt printer mechanism The major role of tension bar is to reduce the stress of paper when the receipt printer suddenly starts moving and to maintain the paper tension at...

Page 43: ...heck if there is a jammed paper around transparent guide If so after pressing the green lever lift up the transparent guide and cut out the jammed paper with mechanical cutter carefully 2 After removi...

Page 44: ...Paper Roll 1 Open the rear door with key and pull the upper rail out as far as possible to manipulate the journal printer easily 2 Turn on the printer 3 Lift up Weight roll winder 4 Insert the paper...

Page 45: ...Hold the paper and insert it straight into the paper slot The printer feeds the paper automatically 7 If the printer doesn t feed the paper automatically press the FEED button until the paper comes o...

Page 46: ...1 Be sure to use roll paper that meets the specifications 2 Do not use paper rolls which have the paper glued to the core because the printer cannot detect the paper end correctly However if you will...

Page 47: ...oll 1 Pull up the paper and cut the paper at the dotted line shown in the picture 2 Remove the paper roll from the printer 3 Press the FEED button to remove the remaining paper Note Do not pull the re...

Page 48: ...down the FEED button while you turn on the printer with the power switch 2 The printer prints the current printer settings Printing Alphanumeric character Any time that you want to see the alphanumeri...

Page 49: ...nstructions 4 24 4 8 2 T JPR 1 Insert the shaft into the paper and mount it 2 Turn the head up lever clockwise 3 Insert the edge of the paper under the damper Note Check the edge of the paper is clean...

Page 50: ...n the paper guides until the edge of the paper is shown 5 Turn the head up lever counter clockwise and the paper will be fed If the paper isn t fed check the power is on 6 Open the guide of the rewind...

Page 51: ...MoniMax 5600T 4 Operating Instructions 4 26 8 Lastly press the feed button...

Page 52: ...MoniMax 5600T 5 Operator Function 5 1 Chapter 5 Operator Function...

Page 53: ...ff the power It means that you should not shut down in OP mode Otherwise it may not save the specification change completely 5 2 User Select Screen Press number of user Supervisor Operator Technician...

Page 54: ...MoniMax 5600T 5 Operator Function 5 3 OP ENTRY MAP...

Page 55: ...MoniMax 5600 5 Operator Function 5 4...

Page 56: ...MoniMax 5600 5 Operator Function 5 5 5 3 Supervisor Mode 5 3 1 CONFIGURE...

Page 57: ...IGURE 1 DISP CONFIG To display the configuration data like the screen below Configuration information consists of 3 screens First screen shows the information that is needed for the ATM s operation Se...

Page 58: ...x 5600 5 Operator Function 5 7 Third screen shows the denominations and the note values 5 3 1 2 PRNT CONFIG 1 SUPERVISOR 1 CONFIGURE 2 PRNT CONFIG To print the contents of 1 DISP CONFIG out on receipt...

Page 59: ...MoniMax 5600 5 Operator Function 5 8 5 3 1 3 INIT LUNO 1 SUPERVISOR 1 CONFIGURE 3 INIT LUNO To Initialize the LUNO Logical Unit Number...

Page 60: ...MoniMax 5600 5 Operator Function 5 9 5 3 1 4 MACHINE NO 1 SUPERVISOR 1 CONFIGURE 4 MACHINE NO To display the current machine number and change it 5 3 1 5 DATE TIME 1 SUPERVISOR 1 CONFIGURE 5 DATE TIME...

Page 61: ...an change the date in the Supervisor mode for the terminal But most of servers send the Terminal the date data of Host 5 3 1 5 2 SET TIME 1 SUPERVISOR 1 CONFIGURE 5 DATE TIME 2 SET TIME You can change...

Page 62: ...0 5 Operator Function 5 11 5 3 1 6 DENOMINATION 1 SUPERVISOR 1 CONFIGURE 6 DENOMINATION Set up the each cassette denomination Select the value among the list The value of list can be configured in 11...

Page 63: ...perator Function 5 12 5 3 1 7 VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 5 3 1 7 1 VOLUME 1 SET IDLE VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 1 SET IDLE VOLUME The Idle Volume is the main sound volume f...

Page 64: ...OLUME 2 SET WARN VOLUME 1 SUPERVISOR 1 CONFIGURE 7 VOLUME 2 SET WARN VOLUME The Warn Volume is concerned with an alarm of the Terminal 5 3 1 8 SPACE LINE 1 SUPERVISOR 1 CONFIGURE 8 SPACE LINE Adjust t...

Page 65: ...or movie files during the idle state ATM Display image and or movie files only defined in the reserve ADD Display image and or movie files defined in both of Host data and the reserved screen TRUE Dis...

Page 66: ...R 1 CONFIGURE 10 MSG PROTOCOL Decide the emulation type NDC or DDC 5 3 1 11 NOTE VALUE 1 SUPERVISOR 1 CONFIGURE 11 NOTE VALUE To select the Note value among the currency list Make sure that these valu...

Page 67: ...MoniMax 5600 5 Operator Function 5 16 Input the Note value to set Make sure that this value must be the same as the Note value of Host...

Page 68: ...s are exactly the same as NCR s We support only Full MACing at the moment Our recommendation for setting this value is as follow MAC Flags 10 digit binary 0000000000 for no MACing 0100000001 for Full...

Page 69: ...ODE 1 SUPERVISOR 1 CONFIGURE 13 CASH UNIT MODE Select either 1 LCU or 2 PCU If you select 1 cash unit mode will be set to the logical cash unit If you choose 2 it will be set to the physical cash unit...

Page 70: ...select 1 TRUE LEFT FDKs will be enabled If you select 2 FALSE LEFT FDKs will be disabled 5 3 1 15 NOTE COUNTING 1 SUPERVISOR 1 CONFIGURE 15 NOTE COUNTING Select 1 TRUE to use Note Counting mode Selec...

Page 71: ...MoniMax 5600 5 Operator Function 5 20 5 3 2 VERSION INFO It shows SP EP Firmware version number If you press 0 ENTER it prints out the version information on receipt paper 5 3 3 HOST NETWORK...

Page 72: ...CLIENT 1 SUPERVISOR 3 HOST NETWORK 1 SET ATM TO CLIENT Enable this option if you would like to operate ATM as Client mode 5 3 3 2 HOST IP ADDRESS 1 SUPERVISOR 3 HOST NETWORK 2 HOST IP ADDRESS To set h...

Page 73: ...22 5 3 3 3 HOST PORT NUMBER 1 SUPERVISOR 3 HOST NETWORK 3 HOST PORT NUMBER To set host port number 5 3 3 4 SET ATM TO SERVER 1 SUPERVISOR 3 HOST NETWORK 4 SET ATM TO SERVER Enable this option if you w...

Page 74: ...or Function 5 23 5 3 3 5 LOCAL PORT NUMBER 1 SUPERVISOR 3 HOST NETWORK 5 LOCAL PORT NUMBER To set host port number 5 3 3 6 CURRENT STATUS 1 SUPERVISOR 3 HOST NETWORK 6 CURRENT STATUS It shows current...

Page 75: ...MoniMax 5600 5 Operator Function 5 24 5 3 4 ATM NETWORK 5 3 4 1 IP ADDRESS 1 SUPERVISOR 4 ATM NETWORK 1 IP ADDRESS To set up Terminal IP number to connect Use button to find out character...

Page 76: ...2 SUBNET 1 SUPERVISOR 4 ATM NETWORK 2 SUBNET To set up Terminal Subnet mask to connect Use button to find out character 5 3 4 3 GATEWAY 1 SUPERVISOR 4 ATM NETWORK 3 GATEWAY To set up Terminal Gateway...

Page 77: ...26 5 3 4 4 EXECUTE 1 SUPERVISOR 4 ATM NETWORK 4 EXECUTE Do necessarily this menu to apply all IP settings of Terminal 5 3 4 5 X 25 LOCAL ADDRESS 1 SUPERVISOR 4 ATM NETWORK 5 X 25 LOCAL ADDRESS To set...

Page 78: ...on 5 27 5 3 4 6 X 25 REMOTE ADDRESS 1 SUPERVISOR 4 ATM NETWORK 6 REMOTE ADDRESS To set up terminal Remote address for X 25 5 3 4 7CURRENT STATUS 1 SUPERVISOR 4 ATM NETWORK 7 CURRENT STATUS It displays...

Page 79: ...5600 5 Operator Function 5 28 5 3 4 8 COMMUNICATION MODE 1 SUPERVISOR 4 ATM NETWORK 8 COMMUNICATION MODE To select the Protocol type to connect the Host 5 3 4 9 ADVANCED 1 SUPERVISOR 4 ATM NETWORK 9 A...

Page 80: ...1 0 Intel Length in byte reversed notation 0300 will be represented as 00 03 1 Network Order Length in byte notation 0300 will be represented as 03 00 2 Byte ASCII Length will be stored as ASCII 0300...

Page 81: ...MoniMax 5600 5 Operator Function 5 30 5 3 4 9 1 ADVANCED 1 MSGFORMAT 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 1 MSG FORMAT 5 3 4 9 2 ADVANCED 2 LEN SIZE 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 2 LEN SIZE...

Page 82: ...niMax 5600 5 Operator Function 5 31 5 3 4 9 3 ADVANCED 3 LEN FORMAT 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 3 LEN FORMAT 5 3 4 9 4 ADVANCED 4 LEN ADJUST 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 4 LEN ADJUS...

Page 83: ...oniMax 5600 5 Operator Function 5 32 5 3 4 9 5 ADVANCED 5 LEN OFFSET 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 5 LEN OFFSET 5 3 4 9 6 ADVANCED 6 LEN EMBED 1 SUPERVISOR 4 ATM NETWORK 9 ADVANCED 6 LEN EMBED...

Page 84: ...MoniMax 5600 5 Operator Function 5 33 5 3 5 REBOOT SYSTEM WILL BE REBOOTED 5 3 6 CHANGE PASSWORD Change the current password if you want The default password is s0987...

Page 85: ...MoniMax 5600 5 Operator Function 5 34 5 4 Operator Mode 5 4 1 REPLENISH...

Page 86: ...r Function 5 35 5 4 1 1 DISP SPPLY 2 OPERATOR 1 REPLENISH 1 DISP SPPLY It displays the current Supply status 5 4 1 2 PRNT SPPLY 2 OPERATOR 1 REPLENISH 2 PRNT SPPLY To print the contents of 1 DISP SPPL...

Page 87: ...5 36 5 4 1 3 DISP CASH 2 OPERATOR 1 REPLENISH 3 DISP CASH It displays both the current each cassette denomination and counter 5 4 1 4 PRNT CASH 2 OPERATOR 1 REPLENISH 4 PRNT CASH To print the contents...

Page 88: ...5 4 1 5 CLR CARDS 2 OPERATOR 1 REPLENISH 5 CLR CARDS Clear captured card item counts if the card reader of terminal is motor type Reset to 0 5 4 1 6 CLR DIV REJ 2 OPERATOR 1 REPLENISH 6 CLR DIV REJ C...

Page 89: ...niMax 5600 5 Operator Function 5 38 5 4 1 7 TEST CARD 2 OPERATOR 1 REPLENISH 7 TEST CARD Initialize the Card reader 5 4 1 8 INIT RECPT 2 OPERATOR 1 REPLENISH 8 INIT RECPT Initialize the Receipt printe...

Page 90: ...OR 1 REPLENISH 9 TEST CASH Initialize the Cash Dispenser 5 4 1 10 ADD CASH 2 OPERATOR 1 REPLENISH 10 ADD CASH Manage the cash balance in ATM Input the valid value less than the defined range to set up...

Page 91: ...11 CLR CASH 2 OPERATOR 1 REPLENISH 11 CLR CASH Reset the amount of cash to zero in each cassette 5 4 1 12 SPVR TRANS 2 OPERATOR 1 REPLENISH 14 SPVR TRANS Do Admin transactions if only any configure d...

Page 92: ...UP EJ BACK UP 1 TODAY EJ BACKUP Copy the EJ file generated today into the inserted USB memory stick 5 4 2 2 PERIOD EJ BACKUP EJ BACK UP 2 PERIOD EJ BACKUP Copy the EJ files which generated for some pe...

Page 93: ...MoniMax 5600 5 Operator Function 5 42 a Enter the start date for the period b Enter the end date for the period...

Page 94: ...es which generated since the last AUTO PERIOD EJ BACKUP till the day before current day into the inserted USB memory stick 5 4 3 LOG BACK UP 2 OPERATOR 3 LOG BACK UP Copy the log files which were gene...

Page 95: ...MoniMax 5600 5 Operator Function 5 44 b Enter the end date for the log backup 5 5 Technician Mode 5 5 1 DIAGNOSTIC To execute the VDM...

Page 96: ...MoniMax 5600T 6 Appendix 6 1 Chapter 6 Appendix...

Page 97: ...ptable condition z Bill which is very clean and can readily be recognized as a true bill z Bill has sufficient life or sizing to be handled easily z Bill which can be manually held straightly when one...

Page 98: ...5600T 6 Appendix 6 3 A 2 Unacceptable condition z Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins 9 Wrinkle 9 Torn 9 Broken section Torn Broken...

Page 99: ...izing but stained seriously z Bill with holes Perforated bill z Bill ragged and cannot be held straightly when one end is supported by a hand Stained Hole 20mm 35mm When the bill is held by 20mm and t...

Page 100: ...MoniMax 5600T 6 Appendix 6 5 z Bill with cellophane tape scotch tape etc z Bill with folds z Gradually curved bill bills tied by hand seal etc Tape Fold Band seal...

Page 101: ...MoniMax 5600T 6 Appendix 6 6 z Bill with folded lines 9 9 9...

Page 102: ...pplies to the receipt paper of MoniMax 5600T B 2 Specification Paper type Thermal roll paper Print color Black B 3 Specification of the Receipt Paper Paper type Thermal roll paper Print color Black Sp...

Page 103: ...rnal roll dimension Note 1 Store the paper roll separately to prevent damage to the paper Note 2 Do not connect the papers with tape Note 3 Make sure the paper end is not attached to the paper pipe No...

Page 104: ...4 2 Printing specification of the black mark 1 Use black without dark or bright shades 2 Use the oil ink no surface gloss 3 Permeation ratio Less than 10 4 Reflection ratio PCS 0 9 or higher Less than...

Page 105: ...expose it to direct sunlight or leave it under the fluorescent lamp for a long time 3 Keep it away form the organic solvents Paper color may change if the paper comes in contact with organic solvents...

Page 106: ...MoniMax 5600T 6 Appendix 6 11 C MAGNETIC CARD SPECIFICATIONS Item ISO Card Unit Inch Length Card Bending Magnetic Stripe Position Fig 6 4 Magnetic Card Specifications...

Page 107: ...2 1 MDP 350 ITEM Specifications Remarks Paper Type Roll and Normal Paper Thickness 0 2mm Maximum in Roll Type Paper Width 76 2mm 0 7mm 57 5 0 5mm Maximum Diameter 83 mm Core Inner 19 5 mm Outer 22 mm...

Page 108: ...assette Specifications MDP 350 ITEM Specifications Remarks Color Purple LIFE 3 Millions Characters 7 x 9 font Martial Oil Ink Thickness 0 119 0 0005MM TENSILE STRENGTH 5kg 1 2inch RIBBON WINDING Over...

Page 109: ...s invalid or not accepted OPENING THE LOCK 1 Enter valid six 6 digit code 2 The lock will signal a valid code entry with a double signal 3 Within four 4 seconds turn handle to the open position 4 Pull...

Page 110: ...ome manufacturers use a small screw to secure the battery compartment cover to the keypad housing If your model has this screw it must be removed first before following the steps listed below 1 Remove...

Page 111: ...MoniMax 5600T 6 Appendix 6 16 Fig 6 5 Changing Battery 1...

Page 112: ...MoniMax 5600T 6 Appendix 6 17 Fig 6 6 Changing Battery 2...

Page 113: ...1914000 Head overheat 1 Turn off the power for a moment to slow down overheat of head and turn on the power 1914100 Paper jam error 1 Remove the jammed paper and initialize 9721010 Failed to connect...

Page 114: ...ed that paper is not properly cut while operating 1 Check the Cutter module 2 Check if printer head lever is properly close 2010900 Black mark is not properly detected in receipt paper before printing...

Page 115: ...e of image print data is abnormal while printing image 1 Check the AP version and initialize 9720000 Failed to communicate with Receipt printer when connected to SP open 1 Check if communication cable...

Page 116: ...contacts were released from the card 3001000 To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying...

Page 117: ...not operating correctly 3001900 To show that a card was not inserted from the rear even if 10 seconds had passed after the execution of BACK ENTRY command 3002000 To show that track has parity error...

Page 118: ...ack position Failure at sensor PDI 3004500 ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance and ICRW ejected the card to entrance gate...

Page 119: ...te with IC card without card activation 3006600 ICRW tried to activate with ICC SAM but the card returned ATR which is not supported 3006900 ICRW tried to activate with ICC SAM but the card returned A...

Page 120: ...pense reserved operation 1 Remove the remaining notes and foreign objects at the position of the CS4A sensor 2 Check if the CS4A sensor cable is disconnected 3 Exchange a sensor after abnormal operati...

Page 121: ...ange a sensor after abnormal operating the CS11A sensor 4002200 CS11B Dark detection during initializing or dispense reserved operation 1 Remove the remaining notes and foreign objects at the position...

Page 122: ...03800 The cash dispenser module is deviated from the right position 1 Push CDU module inside completely until it is locked 4003900 Gate operation sensor CS3 error before initial recovery 1 Initialize...

Page 123: ...dust in CS13 Sensor 4 Exchange sensor after abnormal operating CS13 Sensor 4004300 Error if total reject is more than 40 sheets Separated rejection 1 Check notes in Reject Box 2 Rearrange notes in Ca...

Page 124: ...n and refer to specifications 4005200 The remaining notes at the sensor in front of the CST after dispense operation CS11AB CS21AB CS31AB CS41AB 1 Remove the remaining notes at a sensor in front of th...

Page 125: ...a jammed note in 2 Cassette or remount it 4 Remove the dust on the CS21A and CS21B Sensors 5 Replace 2 cassette box when multiple error occurs 4005C00 Sensor dark in front of the CST except dispensing...

Page 126: ...A00 CS11AB Dark detection on transport path before dispense operation 1 Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2 Check if the CS11AB sensor cable is discon...

Page 127: ...Module Print Head 4 Realign check sheets in the check cassette box Reset number of check sheets after troubleshooting 4009200 Reject error due to abnormal check interval skew during check dispense op...

Page 128: ...ensor after abnormal operating the CS31A CS31B sensor 4009C00 Detected the CS31B Dark during initializing or dispense reserved operation 1 Remove the remaining notes and foreign objects at the positio...

Page 129: ...r after abnormal operating the CS14 sensor 400A700 When cam doesn t arrive at dispense position within regulated time cam error 400A800 When cam doesn t arrive at delivery position within regulated ti...

Page 130: ...Encoder Error 1 Remove a jammed note in 1 Cassette 2 Mount 1 cassette box after realigning notes in 1 cassette box 3 Remove foreign objects on 1 Cassette Clutch Encoder Slit 4 Replace 1 cassette box w...

Page 131: ...and the tray 2 Check if the CS 14 sensor cable is disconnected 3 Check the feed motor operation in the throat unit 4 Exchange a sensor after abnormal operating the CS 14 sensor 400D100 Feeding time o...

Page 132: ...p Switch 3 5 6 On 5 Check if the CS41A and CS41B sensor cables are disconnected 4 CST FM B D CN3 Exchange a sensor after abnormal operating the CS41A and CS41B sensor 400D900 Simultaneous Dark detecti...

Page 133: ...after abnormal operating the CS47 sensor 400DE00 Mounting demounting 4 Cassette during dispense operation 1 Check notes status in 4 Cassette 2 Check 4 cassette specifications 3 Check if 3 Cassette FM...

Page 134: ...2 4 6 On 400E600 Dark light sensor test error CS41A CS41B during initializing 1 Check the CDU information setting 4 Cassettes 2 Check if each sensor is mounted 3 If error occurs when checking the CS31...

Page 135: ...o drive due to continuous CS10 Dark during forced initialization or retract operation jam The same as 400F3 handling 400F600 Failed to fall down bills during forced initializing and retract operation...

Page 136: ...don t match 9719700 In case the dispensed bills are different from the requested ones 9719800 In case two ID are same in cassette 971A000 In case the dispensed denominations are different from the req...

Page 137: ...ght sensor error CS13 during idle status of cash dispenser 974BA00 Dark light sensor error CS1 during idle status of cash dispenser 9742300 Dark light sensor error CS11A CS11B during idle status of ca...

Page 138: ...16 Received data time out of EPP 1 Check if communication cable or com port is not connected 9701017 Delivered data time out of EPP 1 Check if communication cable or com port is not connected 9701031...

Page 139: ...umidity while operating should be between 25 RH 85 Non Condensed 3 Avoid locations where intense direct light is reflected off the LCD screen 4 Avoid locations where strong static electricity can occu...

Page 140: ...MoniMax 5600T 6 Appendix 6 45 Note Described unit is millimeter and is inch Fig 6 7 Installation space...

Page 141: ...justor Type 3 The installation of this machine is based on the floor from customer s foot of outside building 4 After installation this machine the gap between collar and wall will be waterproofed by...

Page 142: ...MoniMax 5600T 6 Appendix 6 47 Fig 6 8 b Wall construction plan Non Adjustor Type Note All the unit in the dimension is millimeter and is inch...

Page 143: ...le while making it as level as possible 2 Keep the vault within 145 8mm 5 7 inch from the floor since this ATM machine can fall if you turn the adjuster too much 3 Adjust the position of the machine s...

Page 144: ...that are fastened around the box with a knife Be careful when cutting the straps 3 Use an appropriate tool to remove the nails from the palette 4 Remove the lid then box from the top Do not discard th...

Page 145: ...t surface Be careful when opening the top or bottom of the machine because it can be off balance 3 Place the Anchor nuts into the ground according to the anchor bolts locate sheet 4 places 4 Place the...

Page 146: ...MoniMax 5600T 6 Appendix 6 51 Fig 6 9 Anchor diagram of MoniMax 5600T...