HYOSUNG MONiMAX5100T, Operator'S Manual

Page 1: ...Operator Manual MONiMAX5100T System V01 00 23 2018 9 6 Hyosung TNS Inc All Rights Reserved...

Page 2: ...e Description of Change Chapter 1 V01 00 00 V01 00 22 2005 11 Updated according to the specification changes All 2 V01 00 23 2018 09 06 Changed the company name specification All Hyosung TNS Inc All R...

Page 3: ...omer Display Keypad 2 6 Supervisor Operation 2 7 Cash Dispenser Unit 2 8 Card Reader 2 9 Receipt Printer 2 10 Power Supply 2 11 Chapter3 For the beginning operator 3 1 Locking Device 3 1 Electronic Lo...

Page 4: ...e E mail addresses and telephone numbers provided separately What is in This Manual MONiMAX referred to as MX This manual is designed to provide the operation guide for the MX5100T and the detailed de...

Page 5: ...o the supervisor operator and technician s tasks performed to keep the ATM operational Screen refers to the text appearing on the customer display Abbreviations In this document the abbreviations list...

Page 6: ...1 P S Power Supply 22 PIN Personal Identification Number 23 PNC Panel Control Board 24 PTR Printer mainly Receipt Printer 25 S W Switch 26 SIU Sensor and Indications Unit 27 SP Service Provider 28 SPR...

Page 7: ...r compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FC...

Page 8: ...nt Stop using the equipment immediately if it smokes emits an unusual smell makes abnormal sounds or if liquids or other foreign materials enter the equipment If the above mentioned abnormalities occu...

Page 9: ...The related documents are listed as follows If needed please contact staffs of our technical support team and maintenance team Service Manual Error Code Manual VDM Manual For the contact of maintenanc...

Page 10: ...sactions and requests information at the fascia Many of the consumer interfaces have labels to explain their use and or lighted indicators to guide the consumer through the transaction sequence The fa...

Page 11: ...Ports USB2 0x6Ports USB3 0x2Ports Serial Ports 5 Ports Option 4 Ports add Expansion Slot PCI Ex 1 PCI EX 16 PCI 2ea Communication TCP IP MODEM 56Kbps Dial Up MODEM Customer Display Display Type 10 4...

Page 12: ...ck Mark Paper Support No Black Mark Paper Option Journal Printer Printing Method Only Electronic Journal Thermal Journal Printer Power Supply HPS250 GTTWI Main Power Input Voltage Current 100 127 Vac...

Page 13: ...Chapter2 Introduction Operator Manual 2 4 Hyosung TNS Inc All Rights Reserved Item Specification Remarks Option Operational Humidity Operating 25 86 Storage 10 90...

Page 14: ...nsist of a motherboard HDD multiple serial card and so on Basic functions of the control electronics used in this ATM is similar to that of a personal computer you may have in your office or home with...

Page 15: ...ns for performing transactions at ATM During the transaction sequence ATM prompts the customer to use the customer keypad to enter transaction information The 16 key keypad uses a security module and...

Page 16: ...Operator Manual Chapter2 Introduction Hyosung TNS Inc All Rights Reserved 2 7 Supervisor Operation Basic Specification Sample Picture...

Page 17: ...r the cardholder s request is processed by the network and the software The media is drawn from the cassettes and transported to a slot in the fascia of ATM where the cardholder can receive it If the...

Page 18: ...operated device mounted directly to the ATM fascia The consumer inserts an ATM card in the card entry slot and then removes the card to begin the transaction The dip card reader can read magnetic stri...

Page 19: ...Inc All Rights Reserved Receipt Printer The receipt printer provides a printed receipt of the customer s transaction The transaction information can include the amount ATM number location and other d...

Page 20: ...Power Supply The power supply unit converts AC power to DC power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system enter pow...

Page 21: ...to keystrokes during delay period How to change the electronic lock combination Always perform this operation with the door open 1 Enter 0 0 0 0 0 0 six 6 zeros into the Electronic Lock keypad 2 Enter...

Page 22: ...y pull away from mounting surface to expose battery compartment 2 Remove the old 9 Volt alkaline battery 3 Remove the connector by unsnapping it from the two terminals on the top of the battery 4 Repl...

Page 23: ...Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode with the default factory combination until...

Page 24: ...security door 6 Turn the dial a minimum of one complete rotation to the left CCW to extent the bolt Note After opening and closing any lock you should always check to ensure that the lock is physical...

Page 25: ...mbination of 50 25 50 This is an option that is only available while the lock is in Shelved Mode and is intended only for temporary use after the ATM is deployed but before the lock is activated It is...

Page 26: ...ion 6 Extend Bolt Turn the Dial to the left CCW to extend the bolt 7 Power Lock Turn the dial to the left CCW until the Change Key symbol along with Enter Combination is displayed 8 Press 8 EcF Press...

Page 27: ...d Mode Combination OPr Enter the new shelved mode combination by pressing those digits on the lock s keypad The numbers will be displayed on the LCD as they are entered When the combination has been c...

Page 28: ...on process is as follows 1 Press the Power S W ON 2 The system will be turn on automatically Switching Power Off The system turning off process is as follows 1 Press the Power S W OFF 2 The system wi...

Page 29: ...m Switch Status Main S W is pressed on I position AC power is being supplied to the power supply unit and only AC IN LED is turned on Main S W is pressed on O position AC power is not supplied to the...

Page 30: ...ispenser Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be manu...

Page 31: ...Manual 4 2 Hyosung TNS Inc All Rights Reserved Unacceptable condition 1 Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Broken sec...

Page 32: ...fe or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 0 79inch 35mm 1 38inch When the bill is held b...

Page 33: ...4 Cash Dispenser Operator Manual 4 4 Hyosung TNS Inc All Rights Reserved 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc Band seal Fol...

Page 34: ...lines Case 1 Case 2 Case 3 Bill distortion should not exceed 10 mm 0 39inch Prior to replenishing the cash cassette with the notes 1 Fan the notes so that the notes are not sticking together 2 Remove...

Page 35: ...With one hand holding the cassette handle and the other hand supporting the cash cassette from bottom pull it up and out carefully 2 Place the cash cassette on a flat level platform and turn the cass...

Page 36: ...enish more cash than recommended capacity It means that it should be replenished less than 2 000 bills per cassette for new bills Make sure that Cash Low Bracket in cassette will not be extruded outsi...

Page 37: ...over and turn the cassette key counterclockwise until it is locked Remove the key when it is locked 7 With one hand holding the cassette handle and the other hand supporting the cassette from the bott...

Page 38: ...eject Bin 1 Insert the reject bin key turn it clockwise 2 Open the lid of reject bin 3 Take bills from the reject bin and close the bin with key PRECAUTION Don t recycle any bill in reject bin into ca...

Page 39: ...Jam 1 Turn power off first and pull the rail of CDU outward while pressing the green button on the CDU 2 Lift up the cover and check bills on the transport path of cash dispenser Turn the pulley locat...

Page 40: ...there is any jammed note inside of CDU body If so remove the jammed note from it WARNING If the belt is detached from the Roller the lifespan of the belt can be dramatically reduced which can result...

Page 41: ...ns Item Specifications Remark Paper Type Thermal Roll Paper Paper detects heat Paper Width 80mm Outer Diameter 180 Print Color Black Type of Paper Setting Semi Auto loading Roll appearance Thermal pri...

Page 42: ...g time 3 Keep it away form the organic solvents Paper color may change if the paper comes in contact with organic solvents or glues containing organic solvent 4 Keep it away from plastics If the paper...

Page 43: ...oll into the unit with the shape of the roll kept intact Deformed roll may cause jamming 2 The leading edge of the roll shall neatly be cut prior to loading the roll Correct shape of the paper roll 1...

Page 44: ...the stand Put Receipt paper on the guide with the printed surface facing upward 4 Roll up the receipt paper roll backward as shown in the picture and then pull it forward 5 Push the receipt paper insi...

Page 45: ...hts Reserved 5 5 How to Clear a Receipt Jam How to clear a receipt jam 1 Lift down the green lever to open the head of receipt printer 2 Remove the receipt paper jammed inside and set the receipt pape...