HySecurity HSG80F Programming And Operations Manual Download

Page: 109 / 138

Troubleshooting

MX3636-01 Rev. D

Type

Alert/Fault/Error Display

Buzzer Chirp Sequence

Possible Cause & Suggested Corrective Action

• ALERT

• ALERT 24
• EXT RELAY FAULT

• 2 chirps per second every 15

seconds

The Hy8Relay (extended relay module) is not being recognized. Alert
noted in diagnostic log.
Check the wiring:
• Make sure the slide switch on the side of the extended relay

module is set at “Normal.”

•

(Y) Data + is connected to “A” DUAL GATE.

•

(G) DATA - is connected to “B” DUAL GATE.

• Connector cable (4-pin) attaches to RS-485.
If Hy8Relay module is not connected, access the Installer Menu.
Check that the extended user relays are set to zero.

STC = R4 to RB (7-segment display)

SDC = R3 to R9 (32 character display)
STC = R4 to R11 (32 character display)

• ALERT

• ALERT 25

• N/A

HyNet Only.
The HyNet coin battery is dying. Turn off AC power to the HyNet
and replace the existing coin battery with a CR1220 coin battery.
Turn On power to the HyNet. The ALERT should reset and disappear
from the display.

• ALERT

• ALERT 26

• 2 chirps per second every 15

seconds

Only appears in HydraSupply XL.
When valve closures or IES trips do not detect limit switch triggers
or, if the appropriate limit switch is not reached within 10s of
receiving an operate command and the pressure switch is open,
then Alert 26 – Lim Not Reached will be declared.
If the barrier moves by pressing an operate command, the display
resets and the ALERT 26 timer rearms.

• ALERT

•

ALERT 27

• 2 chirps per second every 15

seconds

Only appears in HydraSupply XL.

The fluid level in the accumulator is low. An EFO may not trigger

properly.
Have service personnel check the HydraSupply XL.
Cycle the barrier and watch the pressure gauge. If the pressure is
low, the blocking plate does not rise or the motor times out, check
hoses for leaks. If necessary, recharge the accumulator.

While ALERT 27 appears on the display, a renewed close command

will attempt to run the barrier, but the alert will not clear unless the
close limit is reached or a reset is pressed.

• ELD
• OOLD
• IOLD
• SLD
• RLD

•

“Vehicle Loop Detectors”

Appears in sequence with another display code which pertains to
the loop issue. Refer to the other display code for more information.
ELD = Exit Loop Detector
OOLD = Outside Obstruction Loop Detector
IOLD = Inside Obstruction Loop Detector
SLD = Shadow Loop Detector
RLD = Reset Loop Detector

• FAULT

• FAULT 1
• MOTOR RUN TIME

• 1 chirp once every
• 15 seconds

The STC has detected the motor is on longer than the maximum run
time selected.
Check and replace drive belt on applicable gate operators.
Increase Max Run Timer in the Installer Menu.

• FAULT

• FAULT 2
• FAL2

• 2 chirps per second once

per minute

“Monitored” means the Controller must see the photo eye N.C.

contact change from open to close after receiving the command to
run, but before starting the motor. FAULT 2 indicates the controller
did not see this sequence when the gate received a run command.
Check the wiring. Refer to the wiring diagram associated with the
attached sensor. See

Wiring HySecurity Sensors: Smart Touch

page 111.

Be sure the eye “common” wire is wired properly to the SENSOR

COM terminal.

• FAULT

• FAULT 3
• LOW VOLTAGE SAG

• 2 chirps per second once

per minute

The 24V control voltage is monitored in lieu of line voltage. Low
incoming line voltage will cause low control voltage. Verify that the
control transformer is connected properly, (white – not used, red for
208V, orange for 230V and blue for 460V). Check the line voltage as
the motor starts with a meter that has min/max hold capability. If the

line voltage drops more than 10% below nominal (187 on 208VAC,
207 on 230VAC, or 416 on 460VAC) the voltage is dropping too

low and must be corrected. This condition is often caused by loose
connections or the wire size being too small. If the wire is too small,
it must be replaced.