HySecurity SlideDriver 50VF2 Installation And Reference Manual Download

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Section 7

— STC Troubleshooting

The Smart Touch Controller (STC) includes many self diagnostics. Specific messages appear on the display and the
Audio Alert buzzer sounds distinctive chirps. Any Alerts, Faults or Errors are also logged into memory and date/time
stamped. For diagnostic purposes these messages can be retrieved with optional START software available from
HySecurity (see bottom of page 31). The following chart lists problem codes detected by the Smart Touch Controller.
Updates to this chart appear on HySecurity’s website at www.hysecurity.com

Error, Fault, or Alert Status

LCD
Display

Reads

Buzzer Chirp Sequence

Cannot respond due to tripped IES sensor or
operator is in entrapment mode



Entr

2 chirps/sec every 2 seconds while control input is
active

Safety Mode Alert



SAFE

2 chirps once when in Safety Mode

Low 24V Control Voltage Alert (AC or DC)



Lo24

N/A (display flashes 1 sec every 5 seconds)

Critical Low Power (AC or DC )



bAdP

1 chirp every 3s – controls disabled

Dead 24V Battery Alert – DC only



bat – dEAd

3 chirps upon any operating command

Gate Forced Open Alert



ALE1

2 pulses/sec for 30 seconds

Gate drift closed Alert



ALE2

2 pulses/sec for 10 seconds

Motor thermal overload Alert



ALE4

2 chirps/sec once every 15 seconds

Both Limits Tripped Alert



ALE5

2 chirps/sec every 15 seconds

Limits not released in 10 seconds



ALE6

2 chirps/sec every 15 seconds

Loop detector freq change alert



ALE7

2 chirps/sec every 15 seconds

Loop shorted to ground alert



ALE8

2 chirps/sec every 15 seconds

Loop open (disconnected) alert



ALE9

2 chirps/sec every 15 seconds

Loop detector comm. alert



AL10

2 chirps/sec every 15 seconds

Loop detector failed alert



AL11

2 chirps/sec every 15 seconds

Loop detector active >5 minutes



AL12

2 chirps/sec every 15 seconds

General I2C Comm. Buss failure



AL16

2 chirps/sec every 15 seconds

Bad 3V coin battery



AL17

2 chirps/sec every 15 seconds

False slow down signal



AL19

2 chirps/sec every 15 seconds

Lock Intrlk (Input #22) Blocks Open



AL20

2 chirps/sec every 15 seconds

VFD Error Alert



AL21

2 chirps/sec every 15 seconds

Dual/Seq. Gate communication lost



AL22

2 chirps/sec every 3 seconds

Maximum Run Fault



FAL1

1 chirp once every 15 seconds

Photo eye Fault (supervised)



FAL2

2 chirps/sec once per minute

Critical AC sag – bad supply wire



FAL3

2 chirps/sec once per minute

Open or Closed limit failed



FAL5

2 chirps/sec once per minute

Directional Motion Error



Err1

3 chirps/sec once per minute

Disconnected IES Error



Err2

3 chirps/sec once per minute

Serial comm. internal Error



Err3

3 chirps/sec once per minute or 3 on Cmd.

Serial comm. mast/slave Error



Err4

3 chirps/sec once per minute

STC-VFD Communications Error



Err6

3 chirps/sec once per minute

EEPROM Data Error (factory)



Err7

3 chirps/sec once per minute

EEPROM Data Error (installer)



Err8

3 chirps/sec once per minute

EEPROM Data Error (user menu)



Err9

3 chirps/sec once per minute

Open or Close slow down switch failed



Er10

3 chirps/sec once per minute

Memory Checksum Error



Fail

3 chirps/sec once per minute

NOTE:

The green LED near the “coin” battery on Smart Touch Controller is the “heartbeat” of the processor. This LED

always blinks at a steady pace which indicates normal operation.

Gate Speed:

The gate speed is determined by the size of the hydraulic operator’s pump and its actuator components. Just like a gear

box, this speed is not adjustableDo not attempt to slow a gate by changing a valve setting. If the speed of a gate must be changed,
contact your HySecurity distributor. Extremes in temperature usually does not affect the speed of the gate. HySecurity hydraulic gate
operators use a special fluid called

Uniflow

, which maintains a linear viscosity over a broad range of temperatures. HySecurity operators

are rated for service in ambient temperatures of -40°F to 158°F. If the speed of your operator is affected by temperature, verify that the
gate hardware is not impaired and check that the reservoir is filled with

Uniflow

. Consider adding a heater in extreme weather.