Table 22. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes
Solutions
HYSECURITY
LOADER
Software is
being loaded
into Smart DC
Controller.
Software is currently being loaded.
Wait for software to
finish loading.
ALERT 1 FORCE
OPEN
Gate forced open.
Gate has been forced open from a full
close limit and is being prevented from
re-closing.
Will self-clear after an
open or close input.
ALERT 2
DRIFT CLOSED
G a t e d r i f t e d
closed.
Gate has drifted closed from a full
open limit and is being prevented from
re-opening.
Will self-clear after an
openor close input.
ALERT 3 EXCESS
DRIFT
G a t e d r i f t i n
transit - Advisory
only
Alert appears if gate drifts three times
in a five minute period.
Check track to make
sure it is level.
ALERT 4 MOTOR
OVERLOAD
Thermal overload
alert. When alert
is triggered, gate
can only “fully
open” until alert
is cleared.
Motor drive heat sink exceeds 195°F.
Alert will temporarily disable operator,
but will automatically reset itself when
it cools down. May also occur if the
heatsink temperature is 70°F. higher
than ambient temperature.
Check gate hardware,
weight/length of gate.
Alert automatically
c l e a r s
w h e n
temperature drops
below threshold.
ALERT 5 BOTH
LIM ACTIVE
Both limit switches
are on at the same
time
Possible causes:
z
Short in wiring
z
Stuck limit switch
z
Debris in limit plate area (SwingSmart
DC)
z
Repair any wiring
issues.
z
Check limit switches
and replace as
required.
REFERENCE
126
| www.hysecurity.com
SWINGSMART DC PROGRAMMING AND OPERATIONS MANUAL
MX3640-01 REV. D ©2018