Table 22. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes
Solutions
ERROR 5
No display
Display provides
no indication of
this error, but it
can appear in
START log and
means that Smart
DC Controller
has detected a
serious internal
error.
Internal software/hardware error.
Report any instance of this error to
HySecurity Technical Support.
1.
Turn both switches
off to reset
software.
2.
Update to latest
software version
using START.
3.
Replace Smart DC
Controller.
ERROR 6
STC-VFD
COMM ERR
Not used with
DC operators
Not used with DC operators
Not used with DC
operators
ERROR 7
MENU
CHECKSUM
Software issue
exists that may
require factory
reset.
Corrupt software or data.
C a l l H y S e c u r i t y
Technical Support for
assistance.
ERROR 8
RPM SENSOR
RPM sensor
disconnected.
Motor Encoder or wires are damaged
or unplugged.
Check wiring from
motor to Smart DC
Controller board.
ERROR 9
BATTERY
DISCONNE
S m a r t D C
Controller detects
n o b a t t e r y
connected.
Batteries are disconnected, or a wiring
fault exists. SlideSmart operators ship
with a wire disconnected to prevent
battery drain. Replaced by Alert 29 in
h5.57 software version.
1.
Ensure red wire in
upper left corner
o f c o n t r o l b o x
is connected to
switch.
2.
Correct any issues
with battery wiring.
3.
Check 35 amp fuse
on circuit board.
ERROR 10
SLOWDOWN
SWITCH
Not used with
DC operators
Not used with DC operators
Not used with DC
operators
REFERENCE
133
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SWINGSMART DC PROGRAMMING AND OPERATIONS MANUAL
MX3640-01 REV. D ©2018