NOTE:
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INFORMATIONISTHEJOBNAMEAPPROXIMATEINSTALLATIONDATEANDSERVICERECORDSOFANYRECENTLYPERFORMEDMAINTENANCEWORK
Table 7: Troubleshooting Codes
Type
Display
Buzzer Chirp Sequence
Possible Cause & Suggested Corrective Action
ALERT
HYSECURITY
ENTRAPMENT MODE
(175
2 chirps per second every
2s while control input is
active
An IES has been tripped twice. An emergency close with
constant hold or an emergency open has caused the
entrapment code to appear. When a command of this nature
is received, the operator stops and moves into ENTRAPMENT
mode. Clear the code and return to run mode operation by
pressing the Reset button.
ALERT
HYSECURITY
SAFE MODE
6$)(
2 chirps once when in Safe
Mode
A gate “edge” or IES has been tripped or the operator has
exited entrapment mode. Refer to the description above.
NOTE:
Gate will operate, if it receives a RUN command.
ALERT
!ACTION BLOCKED
PHOTO EYE CLOSE
3(&
5 chirps indicating that
the command cannot be
initiated
Operator received command to run, but movement is
prevented. Photo eye is blocked or battery is dead. Clear photo
eye path and realign photo eye. Replace photo eye battery if
needed.
ALERT
!ACTION BLOCKED
PHOTO EYE OPEN
3(2
5 chirps indicating that
the command cannot be
initiated
Operator received command to run open, but movement is
prevented. Photo eye is blocked or battery is dead. Clear photo
eye path and realign photo eye. Replace photo eye battery if
needed.
ALERT
!ACTION BLOCKED
GATE EDGE
(Open or Close)
*(2
5 chirps indicating that
the command cannot be
initiated
Operator received command to run open, but movement is
prevented. Gate edge blocked or disconnected and causes
operator to enter SAFE mode.
FAULT
FAULT 2
)$/
2 chirps per second once
per minute
“Monitored” means the Controller must see the photo-eye
NC contact change from open to close after receiving the
command to move, but before starting. (FAULT 2,
)$/
)
indicates the Smart Touch did not see this sequence at start.)
Be sure the photo-eye is capable of, and set to, provide this
function. Be sure the eye “common” wire is wired properly to
the SENSOR COM terminal.
ERROR
ERROR 7
MENU CHECKSUM
(55
3 chirps per second once
per minute
Contact HySecurity.
ERROR
ERROR 2
IES DISCONNECT
3 chirps per second once
per minute
The IES sensor could be bad, check to see that the NC contact
is intact. Check that you have the most current sensor; visit our
website and view the technical bulletins in the Tech Support
area. The sensor wire could be loose; you may want to tighten
the female connectors with some pliers. The software may
need to be updated. Make sure the brake valves aren’t set too
tightly by asking, “How fast does the gate panel stop when the
limit switch is tripped?” (Tight brake valves will raise the system
pressure.)
FAIL
FAIL
PROGRAM DATA ERR
)$,/
3 chirps per second once
per minute
1. Try turning off the power to the operator and having the
customer re-seat all of the various connectors and cables.
2. Upload the latest software release. If the fail does not go
away, contact Technical Support.
NOTE:
For a more extensive list of error codes, refer to your gate operator’s product manual.
24
D0726 Rev. C
UL 325 - 2016 HySecurity Monitored Sensors
©
2016 www.hysecurity.com
Summary of Contents for UL 325-2016
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