18
General information
Troubleshooting
Below is a table describing simple measures that can help you eliminate most problems likely
to emerge when this unit is in use. If below measures do not help, turn to a service center or to the
nearest dealer.
Symptom
Cause
Solution
No sound
Poor audio cable connection
Make proper connection
Disc dirty or damaged
Clean the disc
MUTE function is on
Disable MUTE function
No image
Poor video cable connection
Make proper connection
Setup doesn’t correspond to the
actual connections
Press and hold V-MODE button until
picture appears
Disc cannot be
read
Disc not inserted
Insert the disc
Disc inserted incorrectly
Install the disc with the label side
facing up
Condensate on the unit laser head Switch the unit on without disc for an
hour
Remote control
does not operate
Remote control is incorrectly
directed at the unit
Use the remote controller according to
the manual
Distance and angle to the unit are
too large
Decrease the distance and angle
Run out batteries
Replace both batteries
No image
Incorrect key sequence
Repeat the operation one more time
Static voltage on the unit housing
Switch the unit off for 1-2 minutes and
then switch it on again
No power
Power cord is not connected to
electricity supply network
Insert the power cord securely into the
household socket