background image

Phone fails to charge 

Voltage is out of charging range of 
charger 

Change to the proper voltage 

Use non-standard charger 

Use the charger included with your 
phone 

Poor contact 

Check if the plug is fully inserted 

Fail to check location 

information 

SIM card does not support GPRS 
functions 

Contact your service provider 

Reply “not receiving data, please 
try again” all the time 

Contact your service provider 

Cannot check from your 
Smartphone 

Please set your phone number as a 
family or SOS number 

 

Summary of Contents for KidsConnect KC2

Page 1: ...KidsConnect KC2 4G GPS Tracker Phone User Manual Model ILW01 ...

Page 2: ...1 1Overview 1 2Accessories 1 3Features GPS LBS WIFI positioning Listen in Touchscreen display SOS call and family calls User Manual ...

Page 3: ...ture 20 60 2 Quick start 2 1 SIM card 2 2 Insert SIM card Remove the back cover make sure the phone is turned off If your phone is turned on remove the back cover and press the power off button above the SIM card slot and then confirm shutdown on the screen Find the card slot and insert the SIM card with the gold contacts facing down and the flat side toward the right side of the phone Notch ...

Page 4: ...ress the power off button above the SIM card slot and then confirm shut down on the screen 2 3 Insert ID card 3 Phone Operation 3 1 Power ON OFF Power ON Press and hold for 3 seconds to turn on the phone Power OFF Remove the back cover and press the power off button above the SIM card slot and then confirm shut down on the screen ...

Page 5: ... hours to fully charge the battery It is normal that the phone gets hot during charging 4 Secure Tracker Turn on the phone and login to the Secure Tracker website to check location set SOS family and phonebook numbers See the yellow supplement located in your box for website and login information Secure Tracker Website https track iluvwireless com 5 Functions 5 1 Two Way Talk Phone Calls Press and...

Page 6: ...mbers the phone will stop dialing the SOS numbers as the phone has detected the call as being answered 5 3 Check Location You can always check the location with the Secure Tracker website If you want to check the location without using Secure Tracker website send a text from one of the programmed SOS numbers that reads POSITION to the phone The phone will reply with the GPS coordinates of the curr...

Page 7: ...ell phone tower that the phone is connected to Please use the original battery The warranty will be voided if you use any other battery The manufacturer and its distributors will not take any responsibility for any damage caused by not using the original battery 6 Troubleshooting Common problems Causes Solutions Bad reception Radio waves cannot communicate with phone when it is used in a poor sign...

Page 8: ... with your phone Poor contact Check if the plug is fully inserted Fail to check location information SIM card does not support GPRS functions Contact your service provider Reply not receiving data please try again all the time Contact your service provider Cannot check from your Smartphone Please set your phone number as a family or SOS number ...

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