33
Symptom
Cause/solution
Ref. pages
The "Thermal error" indication
is displayed on the main
monitor.
• Check if the fan is malfunctioning.
Operating
Instructions
• Check if the recorder ventilation holes or cooling fan are blocked,
and also check for dust collected around the ventilation holes.
6
• The ambient operating temperature is +5 °C to +45 °C. The
"Thermal error" is displayed based on the internal thermal informa-
tion of the HDD. If the "Thermal error" indication is displayed, it is
recommended to change the installation environment so that the
ambient temperature is maintained at approx. +25 °C. When the
"Thermal error" indication is displayed frequently, contact your
dealer.
15
The clock of the recorder may
keep bad time.
• The clock function of the recorder is accurate within ±30 seconds
per month.
To keep the correct recording, set the time periodically, or enable
the auto time adjustment function on the rear panel terminal, or
configure the system using the NTP function so as to keep the cor-
rect current time.
–
[HDD] indicator lights/blinks
red.
• The hard disk drive is faulty. Contact your dealer.
–
The error indicator blinks red.
• A system error occurred. Contact your dealer.
–
"Authentication error" of the
camera is displayed.
• Initialize the camera and retry the camera registration upon referring
to the operating instructions of the camera.
–
Inspect the power cord, power plug and connectors periodically.
Symptom
Cause/solution
Ref. pages
The power cord insulation is damaged.
• The power cord, connector, or power plug is damaged.
This may result in electric shock or a fire.
Unplug the power plug from the AC outlet immediately, and
refer to qualified service personnel.
−
The power cord, plug and
connectors get hot during use.
The power cord gets hot when bent
or stretched.
Troubleshooting
(continued)
