Rev. : 1.0
P.25
13. FAQ
RKP1015 / RKP1017
User Manual
1. The recommended distance of VGA cable is 5 meters (maximum)
without ghosting and degradation.
Normally, the cable length is based on driver capacity of your VGA card. If you need longer
VGA cable, please use VGA extender to accomplish your applications.
2. The recommended distance of PS/2 cable is 5 meters (maximum).
Normally, the cable length is based on driver capacity of your motherboard PS/2 port. If you
need longer PS/2 cable, please use PS/2 extender to accomplish your applications.
3.
Don
’
t press any keys on the keyboard while the selected computer is
booting up. Otherwise, it might cause the keyboard error or keyboard is
not detected at PC side.
4. The computer boot up fine, but keyboard doesn
’
t work
●
Make sure the keyboard works when directly plugged into the computer.
●
Try a different keyboard, but use only 101, 102 or 104-key keyboard.
5. The Mouse is not detected during PC boot up.
●
Make sure the mouse works when directly plugged into the computer.
●
Make sure the mouse is a true PS/2 mouse. A combo mouse will work just as long as
it is set for PS/2 mode with the correct adapter. Please try a different mouse.
●
Avoiding moving the mouse or pressing the mouse buttons when switching ports.
●
Avoiding switching ports during shutting down the PC process.
●
When you switch one PC port to another PC port, the best scan time setting need to
be set to 5 sec. or more. Normally, the VGA monitor change one resolution mode to
another will take one or two seconds. So, the scan time is not recommended to below
5 seconds.
6. The power switch is off, but the switch still works fine or power
adapter is unplugged from the switch, but the switch still works fine.
KVM Switch unit draws the power source from power adapter and all PC
’
s PS/2 port.
Some PC
’
s PS/2 port can support enough power for the switch, but some PC
’
s PS/2 port
(like laptop, notebook computer etc.) is unable to supply enough power for the switch. In
order to make sure the system can work steadily, please do not set power switch to off
state or remove the power adapter from the switch.
Although the PCs connected to KVM Switch unit are able to support enough power to
the stand alone switch, KVM Switch unit still needs a power adapter
