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XDS-10

7

8

-A9

Quick Start Guide

This is a quick walkthrough of the set up process. For complete documentations 

and quick start guides, please visit

 

http://support.IAdea.com

.

Box Content

Smart

signboard

Power and micro 

SD card brackets

Mounting and Installation

Mounting option 1: VESA mount

- VESA standard: VESA MIS-D75 (75 mm x 75 mm)

- Screw: M4 x 4 mm (excluding the mounting plate thickness)

Mounting option 2: using back cover

- Power / SD card brackets MUST NOT be connected when mounting cover

-

plate

Mounting option 3: glass mount

- 3M VHB™ Industrial Heavy Duty Mounting Tape (90 mm x 70 mm)

Mounting back cover

1) Release the cover

plate screw to

release cover plate

2) Install cover plate

(thread head height

not to exceed 3 mm)

3) Run power and network

cable from the bottom

and connect to signboard

before mounting

Reseting smart signboard to factory default

Factory reseting the smart signboard will result in the removal of all saved con-

to complete the smart signboard factory reseting process:

Use a pen to press and hold the reset button - do not release until Step 4.

1

Insert the power cord. 

2

Wait 30 seconds for the system reboot indicating your data is erased.

3

Release the reset button and your smart signboard will initialize in factory 

default state.

4

Content Management

How do I interrupt playback and enter setup menu?

Use USB mouse to click and hold one corner of the screen for 10 seconds to exit 

playback and enter setup menu.

How do I provide a DEBUG log for a misbehaving signboard to the support team?

Please follow the instructions below to collect the player's DEBUG log:

Troubleshooting

Prepare a blank USB stick in FAT-32 format.

1

Create a folder named "DEBUG" (case insensitive) in the root of USB stick.

2

Make sure the player is operating (see welcome screen or playing content).

3

Insert the USB stick into player and wait for

4

Within the "DEBUG" folder, is a folder with a string of number as its name. If 

the string of numbers are all zero's, the debug log has not been collected 

properly. Repeat step 1-4 again and make sure to wait 

.

5

6

Zip the"DEBUG" folder and send to IAdea Support Team.

IAD_DGS_X7S_60EP

Please consult the Solution Store documentation for information 

specific to your content management solution. 

QR: 

https://support.iadea.com/hc/en-us/articles/360041795652

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