11
IAdea Limited Warranty
For Media Player Devices
Applicable to IAdea product models:
•
XMP-300/305
•
XMP-320/330
•
XMP-3250/3350
•
XMP-120/130
•
HMP-505S/500S
•
NMP-200U
1.
IAdea provides, unless extended through optional service programs, one (1) year of limited warranty on
its applicable product models listed above. The applicable product must be purchased through an
authorized IAdea reseller. Subject to the conditions of this warranty, IAdea will perform necessary
service on the product without charge for parts or labor if, in the opinion of IAdea, the product is found
to be faulty within the warranty period. IAdea’s sole warranty and obligation will be to repair or replace
(at it sole discretion) such products that require warranty during the applicable warranty period in
accordance with these conditions. If the product is found to be in correct working order, then IAdea
reserves the right to charge you for its time and materials costs.
2.
This warranty only applies if the product has been under normal use and reasonable care (in the
opinion of IAdea). The warranty covers normal usage for which the unit was originally supplied and
does not cover damage, malfunction or failure resulting from use of incorrect voltages, unauthorized
installation, accident, misuse, neglect, build-up of dirt or dust, abuse, power surge problems,
thunderstorm activity, tampering or repair by unauthorized persons (including unauthorized
alterations), unauthorized maintenance, exposure to abnormally corrosive conditions or any foreign
object or matter having entered the product.
3.
If warranty service is required you should contact IAdea at
support@IAdea.com
. You will be required to
fill out an RMA form and provide proof for your original date of purchase.
4.
You will be responsible for shipping the product to designated IAdea service locations. You are required
to pre-pay for the shipping and custom charges, if any, required for the shipment of the product to
IAdea. The warranties hereby conferred do not extend to any costs associated with the delivery,
handling, freighting or transportation of the product and do not extend to any damage or loss occurring
during, or associated with, transit.
IAdea currently provides warranty service locations in Taipei, Taiwan and Newark, California, USA.
For questions or further information, please contact
support@IAdea.com
.
