Modello - Modèle - Model
Modell - Modelo
COUNTER 21 / COUNTER 50 / COUNTER 68 /
COUNTER 98
Fabbricante - Constructeur
Manufacturer - Hersteller
Fabricante
EPTA S.p.A. - Sede legale
Via Mecenate, 86 - 20138 Milano – Italy
Capitale € 68.515.000 - R.E.A./MI – 1730229
Registro delle Imprese e Cod.Fiscale n. 04160730968
Partita IVA 04160730968
PAGE
25/64
N° DOC
26. MALFUNCTION AND REMEDIES
THE UNIT DOES NOT START
POSSIBLE CAUSE
SOLUTION
AUTHORISED STAFF
Check that the unit is properly plugged
Insert the plug
User
Check that the unit is properly plugged
Insert the plug correctly
User
Check that the plug cord is broken
Replace the plug cable
Technical support
If power failure is not due to any of the above causes, call the nearest after-sales service immediately, empty the
cabinet and store the foods in coldrooms or refrigerators that may ensure their preservation temperature.
THE INTERNAL TEMPERATURE IS NOT COLD ENOUGH
POSSIBLE CAUSE
SOLUTION
AUTHORISED STAFF
Check door is perfectly closed
Close correctly
User
Make sure that the cabinet has been filled correctly
Load the product correctly
User
Check that the unit is not adjacent to sources of heat
Position the equipment correctly
User
Check that behind the cabinet air can properly circulate.
Position the equipment correctly
User
Check the temperature setting
Set the correct temperature
Technical support
If failure to cool should is not due to any of the above reasons it it persists on even after the above checks, resort to
the nearest after-sales service.
THE UNIT IS NOISY
POSSIBLE CAUSE
SOLUTION
AUTHORISED STAFF
Check that all the bolts and nuts are properly fastened
Screw in the screws
User
Check that the unit is placed on an even surface
Position the equipment correctly
User
Check if any pipe or fan is in contact with any other part of the body
Switch off the counter and
distance the parts in contact in
the event the problem persists,
contact the support service.
Technical support
Should the inconvenience persist, contact the nearest after-sales service.
Most of the functioning inconveniences are generally due to simple causes or to defective
electrical connections.
These problems can usually be solved on site.
