AS1375MP-960
Page 30
20/11/2006
Table 3 - Troubleshooting Procedures
Problem
Cause
Solution
1. Hard water at the tap.
a. Low or no salt in the salt storage
tank.
b. Salt setting to low to accommodate
water hardness or water usage.
c. Unit did not regenerate.
d. Plugged injector.
!
e.
Air check valve prematurely closed.
a. Refill the salt storage tank and manually
initiate a regeneration. Refer to the
Manual Regeneration
section in this
manual.
b.
Change the salt setting. Refer to the
Salt
Setting
section in this manual.
c. Check power.
d. Clean injector and screen. Refer to the
Cleaning the Injector/Injector Screen
in this manual. Briefly put control into
brine refill status. Refer to the
Manual
Valve Operation
section in this manual.
e. Replace or repair air check if needed.
Check brine line connections.
2. Hard water leakage
during service.
a. Improper Regeneration.
b. Leaking of bypass valve.
!
c. O-ring around riser tube damaged.
!
a. Check that the correct salt dosage is
used. Repeat regeneration.
b. Contact dealer.
c. Contact dealer.
3. Loss of power to the
system.
a. Transformer unplugged.
b. Fuse blown, circuit breaker open, or
circuit switched off.
a. Connect the power.
b. Correct the electrical problem.
4. Control does not
regenerate
automatically.
a. Transformer unplugged.
b. Defective control.
a. Plug transformer into outlet; plug trans-
former cable into control.
b. Contact dealer.
5. Control regenerates at
the wrong time of day.
a. Clock set incorrectly.
a. Reset clock. Refer to the
Time of Day
b.
Clock/Time of regeneration
sections in
this manual.
6. Control does not draw
brine.
a. Low water pressure
b. Restricted drain line.
c. Injector or injector screen plugged.
!
d. Injector defective.
!
e. Valve disc 2 and/or 3 not closed.
f. Air check prematurely closed.
a. Increase water pressure.
b. Remove restriction.
c. Clean injector and screen, Refer to the
Cleaning the Injector/Injector Screen
section in this manual.
d. Replace injector. Contact dealer.
e. Manually operate valve stem to flush out
foreign matter holding disc open. Briefly
put control into brine refill status. Refer
to the
Manual Valve Operation
section
in this manual.
f. Replace or repair air check if needed.
Check brine line connections.
7. Intermittent or irregular
a. Low water pressure.
a. Increase water pressure.
