Instruction Manual for Spiral Mixer KL100
1.5 Warranty Terms and Conditions
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Warranty becomes effective from date of delivery.
•
Warranty claims may be made by telephone, letter, email or fax.
However all verbal claims must be confirmed in writing. I.B.E.
Pty Ltd
Reserves the right
to require return of all claimed defective parts.
•
I.B.E.
Pty Ltd
will ship the part(s) in an expeditious manner as requested.
•
Mechanical and Electrical parts are warranted for a period of 12 months from date of
delivery.
•
During the first 12 months, I.B.E.
Pty Ltd
will reimburse the Authorized Agent or
Purchaser for the cost of reasonable labour during normal working hours, 8.00a.m. –
5.00p.m., to remove the failed part(s) and install the replacement(s). After 12 months all
charges will be the Purchasers responsibility.
•
After the initial 12 months warranty, any replacement parts are warranted for 3 months
excluding labour.
•
This Warranty may not be changed or modified and is not subject to any other Warranty
expressed or implied by any other Agent, Dealer or Distributor unless approved in writing
by I.B.E.
Pty Ltd
in advance of any claim being filed. This Warranty gives you specific
legal rights which vary from State to State.
Note:
I.B.E.
Pty Ltd
reserves the right to make the final decision on all Warranty coverage
questions. The decision of the Company is final.
What is covered under this Warranty:
•
Parts that fail due to defects in material workmanship.
•
Parts that fail due to faulty assembly by I.B.E.
Pty Ltd
•
Parts that fail due to improper set-up by I.B.E.
Pty Ltd
What is not covered under this Warranty:
•
Parts that fail due to improper usage or overloading of the machine.
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Parts that fail due to lack of maintenance.
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Parts that fail due to abuse, misuse or modification.
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Mixer attachments - Bowl, whisk, beater and/or hook.
•
Normal wear parts, such as, Conveyor belts, ‘v’ belts, ‘o’ rings and scraper and slicer
blades. The Warranty on these parts is, they will be in satisfactory operating condition at
time of delivery and initial start-up. Claims in such parts must be made immediately.
•
Loss of time, potential revenue and/or profits.
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Personal injury or property damage resulting from the operation of the machine.
