Running Managed Driver Upgrade remotely . . . . . . . . . . . . . 35
Chapter 4. Problem solving
. . . . . . . . . . . . . . . . . . . . 37
Starting the troubleshooting process . . . . . . . . . . . . . . . . . 37
Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . . 37
Installing Troubleshooting Utility. . . . . . . . . . . . . . . . . . 38
Starting Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38
Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . 38
Running adapter diagnostics . . . . . . . . . . . . . . . . . . . . 42
Running 4/16 Mbps diagnostics . . . . . . . . . . . . . . . . . . 42
Understanding the adapter LEDs and labels . . . . . . . . . . . . . . 43
Understanding the adapter LEDs . . . . . . . . . . . . . . . . . 44
Understanding the adapter labels . . . . . . . . . . . . . . . . . 45
Solving problems with driver installation . . . . . . . . . . . . . . . . 45
Solving an adapter communication problem . . . . . . . . . . . . . . 46
Using PCISETUP . . . . . . . . . . . . . . . . . . . . . . . . 46
DOS, Novell, Windows, or Windows 95 (adapter driver not in CONFIG.SYS)
46
DOS, Novell, Windows, or Windows 95 (adapter driver in CONFIG.SYS)
47
OS/2
. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . 47
Contacting IBM product support. . . . . . . . . . . . . . . . . . . 47
Downloading code from the Web . . . . . . . . . . . . . . . . . . 47
Tech tips and frequently asked questions . . . . . . . . . . . . . . . 47
Other performance enhancements . . . . . . . . . . . . . . . . . . 47
Appendix A. CD-ROM content and software packages
. . . . . . . . . 49
Software packages . . . . . . . . . . . . . . . . . . . . . . . 50
Diskette images
. . . . . . . . . . . . . . . . . . . . . . . . 50
Product documentation . . . . . . . . . . . . . . . . . . . . . . 51
Appendix B. NDIS 2 device driver parameters
. . . . . . . . . . . . 53
Appendix C. NDIS 2 device driver messages
. . . . . . . . . . . . . 59
Appendix D. Novell NetWare Server driver parameters
. . . . . . . . . 65
Appendix E. Novell NetWare Server messages
. . . . . . . . . . . . 71
Appendix F. Novell NetWare DOS ODI driver parameters
. . . . . . . . 77
Appendix G. Notices
. . . . . . . . . . . . . . . . . . . . . . 79
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 81
Telecommunications Safety Requirements in the United Kingdom . . . . . 85
Statement of Compliance with the United Kingdom Telecommunications Act
1984 . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . 85
Federal Communications Commission (FCC) Statement . . . . . . . . . 86
Other Electronic Emission Notices for STP Media . . . . . . . . . . . . 86
Industry Canada Class B Emission Compliance Statement . . . . . . . . 86
Avis de conformité aux normes d’Industrie Canada
. . . . . . . . . . 86
European Norm (EN) Statement
. . . . . . . . . . . . . . . . . 86
Hinweis zur Elektromagnetischen Verträeglichkeit (EMVG) . . . . . . . . 87
Japanese Voluntary Control Council for Interference (VCCI) Statement . . . 87
Other Electronic Emission Notices for UTP Media . . . . . . . . . . . . 87
Federal Communications Commission (FCC) Statement . . . . . . . . . 87
iv
IBM 16/4 Token-Ring PCI Management Adapter
Summary of Contents for 16/4 Token-Ring
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