If
your
problem
can
be
resolved
with
a
Customer
Replaceable
Unit
(
″
CRU
″
)
(e.g.,
keyboard,
mouse,
speaker,
memory,
hard
disk
drive
and
other
easily
replaceable
parts),
IBM
will
ship
these
parts
to
you
for
replacement
by
you.
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period
and
your
problem
cannot
be
resolved
over
the
telephone,
through
your
application
of
Machine
Code
or
software
updates,
or
with
a
CRU,
IBM
or
your
reseller,
if
approved
by
IBM
to
provide
warranty
service,
will
either,
at
its
discretion,
1)
repair
it
to
make
it
function
as
warranted,
or
2)
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
IBM
is
unable
to
do
either,
you
may
return
the
Machine
to
your
place
of
purchase
and
your
money
will
be
refunded.
IBM
or
your
reseller
will
also
manage
and
install
selected
engineering
changes
that
apply
to
the
Machine.
Exchange
of
a
Machine
or
Part
When
the
warranty
service
involves
the
exchange
of
a
Machine
or
part,
the
item
IBM
or
your
reseller
replaces
becomes
its
property
and
the
replacement
becomes
yours.
You
represent
that
all
removed
items
are
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
service
status
of
the
replaced
item.
Your
Additional
Responsibilities
Before
IBM
or
your
reseller
exchanges
a
Machine
or
part,
you
agree
to
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
service.
You
also
agree
to:
1.
ensure
that
the
Machine
is
free
of
any
legal
obligations
or
restrictions
that
prevent
its
exchange;
2.
obtain
authorization
from
the
owner
to
have
IBM
or
your
reseller
service
a
Machine
that
you
do
not
own;
and
3.
where
applicable,
before
service
is
provided:
a.
follow
the
service
request
procedures
that
IBM
or
your
reseller
provides;
b.
backup
or
secure
all
programs,
data,
and
funds
contained
in
the
Machine;
c.
IBM
or
your
reseller
with
sufficient,
free,
and
safe
access
to
your
facilities
to
permit
IBM
to
fulfill
its
obligations;
and
d.
inform
IBM
or
your
reseller
of
changes
in
the
Machine’s
location.
Appendix
C.
IBM
Statement
of
Limited
Warranty
-
Z125-4753-07
-
11/2002
17
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