Solving software problems
47
Troubleshooting
Solving software problems
If the problem is...
Here’s what to do...
Computer does not
go on Standby
The following steps can be tried on systems that exit
Standby when the system detects motion of the keyboard,
mouse or drives:
1
Make sure you don’t touch the mouse or keyboard, and
don’t start a program that involves using the modem or
drives. These activities reset the timer.
2
Make sure you leave the mouse on a surface that does not
vibrate. Leaving the mouse on top of your computer or on
top of another machine may reset the timer before the set
time has elapsed.
3
Allow a few minutes more than the specified time.
Windows periodically accesses the hard disk drive for
memory swapping and this activity resets the timer.
Windows might access the hard disk drive for a short time
after you last touched your computer.
4
Try disabling AutoPlay of the CD or DVD drives. When
AutoPlay is enabled, the Power Management software
may detect activity in the CD or DVD drive and keep the
computer from going on Standby.
5
Make sure the computer is not receiving a fax or
connected to the Internet or a bulletin board service (BBS).
Periodically use the IBM Update Connector to look for available
updates for the software that came from the factory with your
computer.
If any of these problems continue after taking the actions listed,
run the diagnostics programs that came with your computer. If you
need service, see “HelpWare support and services” on page 81.
Summary of Contents for 2274
Page 1: ...User Guide...
Page 5: ...Chapter 1 Safety Notices...
Page 6: ...2...
Page 17: ...Chapter 2 Ergonomics...
Page 18: ...14...
Page 22: ...18 Arranging a comfortable and productive work area...
Page 23: ...Chapter 3 Using your IBM PC...
Page 24: ...20...
Page 31: ...Chapter 4 Troubleshooting...
Page 32: ...28...
Page 75: ...Chapter 5 Setup Utility...
Page 76: ...72...
Page 84: ...80 Using the Setup Utility...
Page 85: ...Chapter 6 HelpWare support and services...
Page 86: ...82...
Page 102: ...98 International W arranty Service not available...
Page 103: ...Chapter 7 Adding and removing hardware...
Page 104: ...100...
Page 121: ...Appendix A Warranties and Notices...
Page 122: ...118...
Page 152: ...148...