Information on Your Computer
Problem Recording Sheet
Computer information:
Machine type:__________
Serial number:__________
Date of purchase:___/___/___
Type of problem:
Error code:
The operating system and its version number, if available:
Ø
Windows 98 Version_____
Application programs running at the time of the problem:
_________________________________________________
_________________________________________________
Problem symptom:
Describe the problem more specifically:
_________________________________________________
_________________________________________________
_________________________________________________
Can the problem be reproduced?
If yes, describe how it can be reproduced:
_________________________________________________
_________________________________________________
Ø
Continuous problem
Ø
Intermittent problem
Ø
Yes
Ø
No
Getting Service
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