Symptom
Resolution
System hangs at "Boot from CD:" prompt
v
Certain models of USB CD-ROM drive do
not operate properly in high speed USB
legacy mode. It is recommended to
disable high speed USB legacy.
1. Power ON the system.
2. Press
Del
to enter BIOS setup when
prompted.
3. Enter the "Integrated Peripherals"
menu.
4. Enter the "USB Configuration" menu.
5. Set the "USB Legacy Speed" item to
the "Full/Low Speed".
System will not boot from hard disk
v
Verify the hard disk is listed in the boot
priority list.
1. Power ON the system.
2. Press
Del
to enter BIOS setup when
prompted.
3. Enter the "Advanced BIOS Features"
menu.
4. Set the first, second, third, or fourth
boot device to "Hard Disk".
v
Remove any attached USB hard disks or
memory keys.
For additional support, please use the following resources:
v
IBM Retail Store Solutions Support, www.ibm.com/solutions/retail/store/support/
v
Microsoft Help and Support, http://support.microsoft.com/.
Troubleshooting Configuration Issues
USB memory key/USB CD-ROM drive are unable to boot
Question: USB mass storage devices fail to boot in certain
configurations when attached to the IBM 4810-x4x. How can I
resolve this issue?
Answer:
The IBM 4810-x4x BIOS does not support booting from USB mass
storage devices in the following circumstances:
v
When the device is attached to an external USB hub
v
When the device is attached to a USB SurePort.
The following configuration changes can be applied to allow USB mass storage
devices to boot:
v
Attach the USB mass storage device directly to a USB root port:
– Front USB port
– Standard USB ports on the rear panel of the system
v
Lower the USB legacy host controller connection speed to “Full/Low Speed”.
Note that this does not disable high speed USB for usage by the installed
operating system. High Speed USB is only disabled for USB legacy boot support.
38
SurePOS 300: Operating System Installation Guide Models 33x and x4x
Summary of Contents for 4910-33S
Page 1: ...SurePOS 300 Operating System Installation Guide Models 33x and x4x GA27 4360 01...
Page 2: ......
Page 3: ...SurePOS 300 Operating System Installation Guide Models 33x and x4x GA27 4360 01...
Page 7: ...Figures 1 System Information Window 6 Copyright IBM Corp 2005 v...
Page 8: ...vi SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 10: ...viii SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 12: ...x SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 14: ...xii SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 15: ...Part 1 Models E3H 33H and 330 Copyright IBM Corp 2005 1...
Page 16: ...2 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 18: ...4 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 22: ...8 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 24: ...10 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 26: ...12 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 34: ...20 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 36: ...22 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 37: ...Part 2 Models x4x Copyright IBM Corp 2005 23...
Page 38: ...24 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 40: ...26 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 42: ...28 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 44: ...30 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 46: ...32 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 48: ...34 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 50: ...36 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 55: ...Part 3 Appendixes Copyright IBM Corp 2005 41...
Page 56: ...42 SurePOS 300 Operating System Installation Guide Models 33x and x4x...
Page 59: ......
Page 60: ...Printed in USA GA27 4360 01...