Chapter 7. Troubleshooting and maintenance
Alarms and faults
To check the Event log or Fault log:
1.
Press any button on the front panel display to activate the menu options.
2.
Press the
button to select Event log or Fault log.
3.
Press Enter (
) to review the selected log.
4.
Scroll through the listed events or faults.
The following table describes conditions that are logged.
Conditions
Possible cause
Action
Batteries disconnected
The UPS does not recognize the
internal battery packs.
If the condition persists, contact
your service representative.
The battery packs are not
connected.
Verify that all battery packs are
connected properly. If the
condition persists, contact your
service representative.
Overload
Power requirement exceeds the
UPS capacity (greater than 105 %
of nominal).
Remove some of the equipment
from the UPS. The UPS
continues to operate, but it
might shut down if the load
increases. The alarm resets when
the condition becomes inactive.
End of battery life
The battery has reached
end-of-life.
Contact your service
representative for battery-pack
replacement.
Event
A UPS event occurs.
Example: During remote Power
off, the RPO contact has been
activated to shut down the UPS
and now prevents restart.
Set the contact back to its normal
position and press the power (
) button to restart.
UPS fault
An internal failure occurred.
Record the alarm message and
the UPS serial number, then
contact your service
representative.
© Copyright IBM Corp. 2014
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