Troubleshooting Guide
An Enhanced Video or MPEG Problem
Problem
Cause and Action
The Enhanced Video
function or the MPEG
function does not work.
Make sure there are no resource conflicts (IRQ or I/O address).
Enable the Enhanced Video or MPEG function by doing the following:
1. Click on Start.
2. Move the cursor to Programs and ThinkPad; then click on ThinkPad
Configuration.
3. Click on Video Capture/TV out (
).
4. Make sure that at least one IRQ is assigned for the PCI devices.
If you find a conflict with other devices, change the IRQ value. (See
“Resolving System Resource Conflicts” in the
Online User's Guide).
The MPEG playback and the video capture functions use the same
hardware resources. Only one of the two functions can be used at the
same time. Likewise, two MPEG functions cannot be used at the same
time.
Audio or Telephony Problems
Problem
Cause and Action
The volume of the
WaveTable MidiSynth
device cannot be
controlled.
Use the Serial-in control in the volume control panel to control the volume.
The voice quality over the
Voice-Over-Data
communication is poor.
Due to limitations of the ThinkPad modem, the voice quality that is transmitted
and received over the Voice-Over-Data communication is not as good as with a
normal telephone line. There may be momentary voice discontinuities, delays,
or distortions.
Other problems.
Problems might be due to such other factors as:
Incompatibility between the ThinkPad Modem feature and other adapter
cards in the docking station. To isolate this problem to a card or device,
remove the adapter cards in the docking station one by one, and run the
Easy-Setup “Test” submenu.
The telephone cable configuration is not correct for your application.
The telephone cable is defective.
The telephone is defective.
The audio cable configuration is not correct for your application.
The audio cable is defective.
The audio equipment is defective.
142
IBM ThinkPad 600E User's Reference